News, Guides & Insights

SaaS sprawl: what it costs Australian SMBs and how to control it

Software as a Service (SaaS) is revolutionising how businesses operate—delivering flexibility, scalability, and efficiency like never before. But without the right guidance,...

Microsoft Copilot: how to get real value from it (and where it stops)

Leveraging AI-powered tools like Microsoft Copilot can significantly enhance productivity and efficiency. However, integrating such advanced solutions into your Microsoft 365...

Microsoft Intune vs traditional MDM for Australian SMBs

Mobile devices have become indispensable tools for employees. However, they also introduce unique challenges when it comes to managing and securing business data. That’s where...

Phishing-resistant MFA in 2026: what it is and why the Essential Eight expects it

Attackers no longer just phish passwords. They phish the MFA prompt itself. This guide explains what phishing-resistant MFA is, why SMS codes and simple push approvals no longer...

How MSPs use AI to improve IT service delivery in 2026

In today’s fast-paced and service oriented society, Managed IT Service Providers (MSPs) much like Epic IT, face the challenge of delivering top-notch service while...

SharePoint vs OneDrive vs Teams: when to use each

In the dynamic landscape of business technology, staying competitive means leveraging powerful tools to enhance productivity and collaboration. One such tool, Microsoft...

Why your business needs an AI-enabled cyber-security-first MSP in 2026

In an era where businesses are increasingly reliant on digital infrastructure, the importance of robust cybersecurity measures cannot be overstated. Cyber threats are evolving at...

How to choose a managed IT service provider in Perth: the 2026 buyer’s guide

In today’s rapidly evolving business landscape, having reliable IT infrastructure is no longer a luxury, but a necessity. Whether you’re a small startup or an...

10 signs it is time to switch your MSP in 2026 (starting with AI deployment and governance)

In today’s technology-driven business landscape, having a reliable Managed IT Service Provider is crucial for the smooth functioning and growth of your company. However, as...

Zero-click attacks in 2026: what changed and how to defend

In today’s interconnected world, cybersecurity is of paramount importance for businesses of all sizes. As cyber threats continue to evolve, one particularly insidious type...

Hybrid work security in 2026: the real attack surface

In today’s digital age, remote work has become the new norm for businesses worldwide. While it offers numerous benefits, such as increased flexibility and productivity, it...

EDR vs XDR vs MDR: which fits an Australian SMB

In today’s digital landscape, businesses face an ever-growing range of cyber threats that can jeopardize their operations, data, and reputation. As we step into 2023, it has...