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News, Guides & Insights

News, Guides & Insights / News, Guides & Insights

Analysis and opinion on the technology shifts reshaping Australian business.

From the team running IT, cybersecurity, and AI for 100+ Australian organisations.

All AI & Automation Cybersecurity & Compliance Epic IT News Managed IT Services Microsoft 365
Greg Markowski
Oct 31, 2024 / Epic IT News

Epic IT rank 42nd in Australia’s CRN Fast50

Credit to our team for ranking 42nd in CRN’s Fast50 this year. This is the 3rd time in the past 10 years, Epic IT has featured in the top 50! The Fast 50 is Australia’s...
Greg Markowski
Sep 26, 2024 / Epic IT News

Epic IT make it into the 2024 CRN Fast50 for the 3rd time running.

What a huge achievement to have made it into the CRN Fast50. Our growth has outpaced many other Managed IT Services providers (MSP) in our industry Australia wide in what has been...
Greg Markowski
Aug 23, 2024 / AI & Automation

How Microsoft Co-pilot Can Boost Business Productivity: Ask Your MSP Today

Staying ahead of the competition requires more than just hard work—it requires smart work. Microsoft Co-pilot, an AI-powered tool integrated into Microsoft 365, is designed to...
Greg Markowski
Aug 16, 2024 / Cybersecurity & Compliance

Phishing Resistant MFA: The New V2 Standard of Multi-Factor Authentication

In today’s digital age, cybersecurity threats are evolving at an alarming rate. One of the most common attack vectors is phishing, where cybercriminals trick individuals...
Greg Markowski
Jul 1, 2024 / Epic IT News

Stephen joins the Managed IT Services team

This talented service technician brings a wealth of knowledge, experience and genuine passion from both the IT and AV industry. In addition to working with IT providers, Stephen...
Greg Markowski
Jun 10, 2024 / Epic IT News

Alona joins the Service Administration team

As an experienced IT service technician / coordinator, Alona joined us to become our service department’s primary dispatcher / service coordinator. In addition to technical...
Greg Markowski
Jun 7, 2024 / AI & Automation

How MSPs Use AI to Improve IT Service Delivery

In today’s fast-paced and service oriented society, Managed IT Service Providers (MSPs) much like Epic IT, face the challenge of delivering top-notch service while...
Greg Markowski
May 28, 2024 / Epic IT News

Epic IT and HBF Run For A Reason

Last Sunday, nice energetic Epic IT team members participated in the HBF Run For A Reason. An event where each year, thousands of participants choose a charity and fundraising...
Greg Markowski
May 23, 2024 / Epic IT News

Denzel joins the Managed IT Services team

This week we were fortunate enough to have Denzel join our Managed IT Services team. Making it by far our largest team to date. A testament to our ongoing growth and further...
Greg Markowski
May 8, 2024 / Cybersecurity & Compliance

Enhancing Cybersecurity Maturity: The Essential Eight Framework for Australian Businesses

In today’s digital landscape, cybersecurity has become a paramount concern for businesses worldwide, and Australia is no exception. With cyber threats evolving rapidly,...
Greg Markowski
Apr 16, 2024 / Epic IT News

Ivan joins the Managed IT Services team

Another great addition to our Managed IT Services team is Ivan. In the past couple years, this talented man has gravitated towards the IT industry. Having worked previously as...
Greg Markowski
Apr 8, 2024 / Epic IT News

Cris joins our customer success management team

Last week, we had the pleasure of this gentleman joining our ranks. Cris is a seasoned professional with over 15 years of industry experience, who will be contributing to managing...