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News, Guides & Insights

News, Guides & Insights / News, Guides & Insights

Analysis and opinion on the technology shifts reshaping Australian business.

From the team running IT, cybersecurity, and AI for 100+ Australian organisations.

All AI & Automation Cybersecurity & Compliance Epic IT News Managed IT Services Microsoft 365
Greg Markowski
Jun 2, 2023 / Managed IT Services

On-call IT support in 2026: how AI knowledge retrieval changes after-hours response

In today’s fast-paced digital world, businesses heavily rely on technology for their day-to-day operations. From network infrastructure to cyber security, an efficient and...
Greg Markowski
May 8, 2023 / Managed IT Services

Proactive IT maintenance in 2026: how AI from RMM telemetry changes what’s possible

In today’s fast-paced and technology-driven business environment, maintaining the smooth operation of IT systems is crucial for businesses of all sizes. System downtime and...
Greg Markowski
Apr 26, 2023 / Managed IT Services

Cloud computing for Perth businesses: what it actually costs and whether it is worth it in 2026

In today’s digital age, cloud computing has become a popular choice for businesses of all sizes and industries. It offers numerous advantages over traditional on-premises IT...
Greg Markowski
Apr 3, 2023 / Managed IT Services

Disaster recovery in 2026: how AI changes detection, response, and recovery time

No business is immune to disasters, whether they are natural disasters or man-made ones. These disasters can cause significant damage to a business’s IT infrastructure,...
Greg Markowski
Feb 22, 2023 / Managed IT Services

Managed IT services vs break/fix: which model actually costs less in 2026?

In the world of IT support, there are two primary service models: Managed IT services and Break / Fix services. While both provide support for businesses’ IT needs, there are...
Greg Markowski
Feb 8, 2023 / Cybersecurity & Compliance

Penetration testing for Australian SMBs in 2026: what it costs and what it finds

In today’s world, digital threats are an ever-present reality. From hackers looking to steal sensitive information to malware aimed at disrupting business operations,...