From deny-by-default AI blocking to autonomous agents working across your business systems. AI Governance, Managed AI, AI Agent Development, and Custom AI Development for Australian businesses ready to move beyond the chatbot. All on Epic AI Platform, our Azure-hosted layer covering Microsoft Copilot, ChatGPT Enterprise, and Anthropic’s Claude under one governance framework.
Most businesses are already using AI — but it’s disconnected. Staff paste data into free chatbots with no audit trail, no governance, and no integration with your CRM, email, or accounting systems. We help you move from shadow AI to a connected AI platform where every tool is governed, every action is logged, and AI sees your entire business — not just one system.
Every AI engagement starts with enforcement. We deploy deny-by-default blocking so unsanctioned AI tools are stopped immediately, then govern how approved tools interact with your data. M365 permissions are reviewed and tightened before any AI tool goes live, because the permission gaps already exist — AI just makes them easy to exploit.
From there, we layer on data loss prevention, sensitivity labelling, compliance audit trails, and browser-level controls as your AI maturity grows. Our governance framework aligns with ISO 42001 — the international standard for AI management systems.
There are two problems with AI in most businesses today: data walking out the door through ungoverned chatbots, and AI tools that can only see a fraction of your business data.
Our Managed AI service connects Epic AI Platform, our Azure-hosted layer that connects Microsoft Copilot, ChatGPT Enterprise, Claude, and selected open source models on the roadmap to your live business systems through secure connectors — Microsoft 365, Xero, Salesforce, HubSpot, and your other line-of-business platforms. When an AI agent can read from your accounting system, check your CRM, and update your project management tool in a single workflow, that is where real productivity gains come from. And that is where governance needs to follow — because M365 permissions do not extend to Xero or Salesforce.
Read more about why M365 governance alone is not enough.
very engagement starts with governance. From there we deploy and run your AI, build autonomous agents that act across your systems, and develop custom applications for bespoke needs.
Deny-by-default blocking of unsanctioned AI tools, M365 permissions governance, AI acceptable use policy, shadow AI discovery and monitoring, staff awareness training, AI usage reporting, quarterly governance reviews. Layered data protection (DLP, sensitivity labels, audit trails) added as your AI maturity grows.
Everything in Governance, plus the Epic AI Platform deployed across your systems with multi-model coverage (Copilot, ChatGPT Enterprise, Claude, open source on the roadmap), a fully managed automation platform, and governed, secure connections to M365, Xero, Salesforce, and your other business systems. Monthly platform reviews. For businesses ready to connect AI to their operations.
Autonomous agents that take actions across your business systems. Cross-platform workflows spanning M365, Xero, Salesforce, your service desk, and more, with scoped permissions per system, managed agent identity, human-in-the-loop gates on high-risk actions, and correlated audit trails across every connected platform. Every agent passes a deployment gate and security review before it goes live.
Dedicated engineering capacity for bespoke data pipelines, custom integrations, and purpose-built AI applications. Cross-platform agent governance with scoped permissions per system and correlated audit trails. Monthly steering committee. For businesses that need solutions no off-the-shelf tool can deliver.
A structured assessment that maps your current AI usage, identifies shadow AI risks, reviews M365 permissions exposure, and gives you a clear roadmap to deny-by-default enforcement and safe AI adoption.
Already using Microsoft 365? See how Copilot compares to a connected AI platform — and why Managed AI sees your entire business, not just one system.
AI Governance is the foundation layer of our AI services. It starts with deny-by-default blocking of unsanctioned AI tools and M365 permissions governance for approved tools. It includes shadow AI discovery and monitoring, acceptable use policy enforcement, data loss prevention controls, sensitivity labelling, staff awareness training, AI usage reporting, and quarterly governance reviews. Every other AI service tier builds on governance.
Managed AI is the connected platform layer: the Epic AI Platform deployed across your systems with multi-model coverage and governed connections to M365, Xero, Salesforce, and your other tools, fully managed by us. AI Agent Development adds autonomous agents that take actions across those systems, with scoped permissions per system, managed agent identity, and human-in-the-loop gates on high-risk actions. Custom AI Development is for problems the standard library cannot cover: dedicated engineering for bespoke data pipelines, custom integrations, and purpose-built AI applications. Each tier includes everything in the one before it, and most businesses move up the ladder as their AI matures.
Yes. Even a single tool like Copilot introduces data exposure risks if governance isn’t in place. Without proper DLP policies and acceptable use guidelines, Copilot can surface sensitive data to users who shouldn’t see it. Governance ensures AI works within your security boundaries.
We start with enforcement — deploying deny-by-default blocking so every unsanctioned AI tool is stopped immediately. Then we discover what tools were in use before enforcement went live, review and tighten M365 permissions for approved AI tools, write enforceable acceptable use policies, and implement layered data protection controls. From there, we monitor and review your AI posture quarterly, adding controls as your AI maturity grows.
Our AI Readiness Assessment maps your current AI landscape, identifies governance gaps and shadow AI risks, reviews M365 permissions exposure, and gives you a clear roadmap. The assessment is the first step toward deny-by-default enforcement and structured AI governance.
Absolutely. Our service model is progressive — every tier builds on the one before it. Most businesses start with AI Governance to get visibility and control, then move to Managed AI when they’re ready to automate. Custom AI Development is available for businesses that need bespoke solutions. You move up the AI maturity spectrum at your own pace — from exploring, to connecting, to transforming.
