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News, Guides & Insights

News, Guides & Insights / News, Guides & Insights

Analysis and opinion on the technology shifts reshaping Australian business.

From the team running IT, cybersecurity, and AI for 100+ Australian organisations.

All AI & Automation Cybersecurity & Compliance Epic IT News Managed IT Services Microsoft 365
Greg Markowski
Oct 3, 2026 / Epic IT News

BSM Global reporting with AI: ask your export data in plain English

he shipping season does not wait for a report. When a vessel is booked and the question is whether the stock exists on site to fill it, the answer needs to be now, not...
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Chris Arceo
Oct 2, 2026 / Cybersecurity & Compliance

AML/CTF record keeping: can your Microsoft 365 prove it?

Since 1 July 2026, around 80,000 law firms, accounting practices, conveyancers and real estate agencies have been AUSTRAC reporting entities. Most have now enrolled, appointed a...
Greg Markowski
Oct 1, 2026 / Epic IT News

Property Shell reporting: find stalled reservations before they die

By the time anyone notices, the buyer has bought somewhere else..
Greg Markowski
Sep 29, 2026 / Epic IT News

Employment Hero reporting that reaches the systems where work happens

Review season arrives, and someone spends a fortnight pulling numbers out of the operational systems by hand, into a spreadsheet, to answer a question the business already has all...
Greg Markowski
Sep 27, 2026 / Epic IT News

Xero AI assistant for accountants and cross-system questions

he question Xero cannot answer on its own is the one that actually keeps business owners up at night: which jobs did we invoice that never got paid? Xero knows what was invoiced...
Greg Markowski
Sep 25, 2026 / Epic IT News

Cirrus8 reporting with AI: arrears, owner packs and lease questions

Once a month, in most commercial property agencies, someone runs seven separate reports out of Cirrus8, saves them to the desktop, and uploads all of them to a free PDF-merging...
Moe Chizari
Sep 24, 2026 / Epic IT News

AI data residency in Australia: where your AI data really goes

“Does our data stay in Australia?” is the first question most clients ask when they start using AI for real work…
Greg Markowski
Sep 23, 2026 / Epic IT News

Business Central AI assistant: ask your ERP in plain English

You paid for an ERP so that everything would be in one place. The general ledger, sales and purchase orders, inventory, every dimension your finance team dreamt up…
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Chris Arceo
Sep 22, 2026 / Epic IT News

AI agent security risks: lessons from the Medicare breach

An AI agent built by OpenAI got into the Medicare Statistics Reporting Service, a Services Australia portal, and read files that were never meant to be public…
Greg Markowski
Sep 21, 2026 / Epic IT News

Simpro AI assistant: ask the live system, then act on the answer

The information is definitely in there. That is what makes it maddening. Every job you have ever run, every quote that went cold…
Greg Markowski
Sep 15, 2026 / Epic IT News

How Much Does AI Consulting Cost in Australia? The 2026 Guide

Almost no Australian AI consultancy publishes pricing. We compiled every rate card that is public, from $3,000 fixed projects to $250,000 enterprise builds, and explain when the...
Greg Markowski
Sep 11, 2026 / Epic IT News

The Future of Managed IT Services: The SaaS to AI Paradigm Shift

The future of managed IT services is no longer maintaining software. It is deploying, governing, and running AI agents inside the systems a business depends on…