A modern mining IT footprint covers eight areas: managed corporate IT (service desk, endpoints, Microsoft 365, identity), operational technology security and IT/OT segmentation, remote site and FIFO connectivity with proper SD-WAN steering, ERP and asset management integration across Pronto Xi or Microsoft Dynamics, IT governance and board-level cyber reporting, Essential 8 maturity alongside SOCI Act compliance, cyber awareness training shaped to mining-specific lure patterns, and AI governance for the operational and safety data that AI tools now want access to. Most resource operators are strong in two or three of these and exposed in the others.

Mining IT projects are planned around the operational calendar, not against it. Major cutovers run during plant shutdowns. ERP migrations happen between drill campaigns. Network rebuilds wait for shutdown windows. We scope projects in a 38-point infrastructure audit, lock the cutover window to your operations team’s actual availability, and run a dedicated project manager who works your site hours. Recent project work has covered M365 tenant migrations, MPLS-to-SD-WAN cutovers, Pronto Xi integration, Essential 8 uplifts, and SOCI Risk Management Program implementation.

Mining IT governance advisory is the boardroom-facing layer that sits above day-to-day managed IT. It covers three things: cyber risk reporting in a form the audit and risk committee can actually use, SOCI Act register and Risk Management Program maintenance, and the three-year technology roadmap that supports the business plan. Our virtual CIO service delivers this through quarterly business reviews and board pack contributions, without the cost of a permanent CIO hire. It is the service most mid-tier producers underestimate until their first cyber question from a Tier 1 supplier audit lands.

Operational technology security in mining starts with proper IT/OT segregation: separate authentication, separate logging, controlled crossover points, and no flat networks running corporate and SCADA traffic on the same VLAN. From there we add visibility tools designed for OT protocols, instrument the operational network for managed detection and response, and integrate everything back into a single security posture. Most resource operators are now in scope under the Security of Critical Infrastructure Act, which requires a Critical Infrastructure Risk Management Program and mandatory cyber incident reporting. Our team builds and maintains both.

Remote site IT support in 2026 combines four connectivity layers (Starlink Business, microwave, LTE-M, and traditional satellite) with proper SD-WAN steering and automatic failover. We design and operate the camp accommodation network, the plant SCADA backhaul, the geo-tagged safety systems, and the corporate VPN for FIFO workers as one environment. Field service support is built into the managed agreement rather than billed by the hour, with first call resolution rates over 80% on remote tickets and 36-second average call answer.

Mining operations typically run separate systems for finance and inventory (Pronto Xi or Microsoft Dynamics), historian (AVEVA or Coresight), planning (Maptek or Deswik), plant SCADA, and safety. None of those talk to each other natively. We build and operate the integration layer that reconciles asset register, maintenance plan, and finance ledger to a single source of truth, then surface the operational reporting your board has been asking for. The work is part platform engineering and part business analysis, and it usually exposes a layer of process simplification that finance and operations both benefit from.