Our team has been providing Managed IT Services for the mining, resources and agriculture industry since 2003. Built upon seasonal and growth phased business models, we fully understand the time-critical nature of this industry.
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Our team has been providing Managed IT Services for the mining, resources and agriculture industry since our inception in 2003. Built upon seasonal and growth phased business models, we fully understand the “time is money” nature driving this multi-billion dollar industry in Australia. It is also an industry that is extremely vulnerable to cyber attack. We are one of eight industries Epic IT specialises in.
Our Managed IT Service agreements have been designed to be very scalable and to adapt to specific support and time constraints. So no matter what season or cycle our customers are in, our mining IT services step up to the challenge and keep your businesses moving forward and secure.
In delivering these IT solutions for the mining industry, our team has also had many years of experience in popular industry “Line of Business” applications such as PRONTO, Microsoft Dynamics, Microsoft Project, Microsoft SharePoint, AutoCad.
Managed IT Services for the mining, resources and agriculture industry, focusing on scalability and responsiveness, cyber security and effective managed IT support.
Our Mining, resources and agriculture partners have direct access to our Virtual CIO and IT Strategy consultants. Via our Quarterly Business Reviews our team will ensure your technology road map is delivering cost effective IT services and solutions to keep your team productive and business profitable.
Learn more about our Virtual CIO Services.
We understand the Mining, resources and agriculture industry and how important it is to keep your team on the job and focused. Our support team aims to “never fix the same issue twice” and have implemented specific processes catered to the industry to recognise recurring issues to be resolved at the core, rather than the surface.
Learn more about our Managed IT Support services.
The mining, resources and agriculture industry is the very lifeblood of Australia’s economy. Cyber criminals have plenty to gain by exploiting companies belonging to this industry. Epic IT’s cyber security services and solutions will help reduce the risk of data breach or cyber attack.
Learn more about our Managed cyber security services.
Mining and resources operations produce vast amounts of operational, safety, and compliance data across remote sites and head office. Epic IT deploys Anthropic Claude as a fully managed AI platform that connects to your Microsoft 365 environment, reporting systems, and operational data. Our AI governance framework ensures sensitive operational data, tenement information, and safety records stay protected with proper access controls and audit logging.
Since many companies from this industry operate from several geographical locations, it is vital that IT brings all team members together into a secure and collaborative work space. With powerful but cost-effective document management, conference and collaborative platforms powered by Microsoft 365, our team has successfully bridged this collaborative gap.
Our IT project management teams have a refined approach to project delivery catered to the Mining, resources and agriculture industry and implemented many successful IT projects for our customers.
Read more about our IT Project Management approach.
Epic IT’s cyber security awareness training services are perfect for training vulnerable staff in the mining, resources and agriculture industry. Companies in this industry are prime targets due to their wealth and economic data.
Read more about our Cyber security Awareness Training approach. Shared challenges around site connectivity also apply to construction and engineering firms.
We understand that the mining sector cannot afford slow responses, risky outages, or delays caused by city-based support teams. Our Perth-based technicians are trained to handle the pressures of remote operations, unpredictable network conditions, and round-the-clock uptime. Our mining IT services are purpose-built for the demands of field operations, not retrofitted from generic office support.
Mining operations are not always located within range of standard support. Our IT specialists factor in satellite networks, harsh environments, and mobile workforces when setting up and managing your systems. With 15-minute ticket responses and calls answered in 36 seconds or less, you will not be left waiting when something goes down.
Absolutely. We start with a 38-point infrastructure audit to map out your current systems, then offer a project roadmap based on your environment. Whether you are scaling up remote monitoring, deploying rugged equipment, or integrating AI to reduce downtime, we build right-fit solutions.
No upfront costs and no wasted time. We can get started without interrupting your operations. You will receive a complete onboarding plan, a dedicated team, and no hidden fees.
Yes. Many of our clients run hybrid operations across mining, agriculture, and resources. Our mining IT services extend across the full resources sector, so you get one provider who understands the entire operation.
Most clients speak to a technician in under 36 seconds. From there, you will have a 15-minute ticket response time or we will send you a $100 JB Hi-Fi voucher.
Further reading: IT infrastructure management guide.
Further reading: benefits of cloud computing for SMBs.
Further reading: Managed IT for Perth mining and resources businesses in 2026.
Industries we support
Transformations
ABS Institute
ABS Institute is a leading Western Australian training organisation and trusted state government partner, delivering professional development and mentoring programmes across the state.
Autobahn – Mechanical & Electrical Services
Autobahn is one of Western Australia’s largest automotive service franchises, operating 19 locations across the Perth metropolitan area. With a 20-year partnership with Epic IT, Autobahn’s IT environment had grown organically over two decades.
At Epic IT, our specialists focus on long-term solutions for your business.
Our 90-day guarantee is simple: if you’re not satisfied, we’ll refund your onboarding fee and give you $5K. Contact us today!
Call Us
1300 EPIC IT
Email Us
info@epicit.com.au
Perth HQ
HQ – Unit 2, 62 Angove Street North Perth WA
Queensland Office
12 The Cct, Brisbane Airport QLD
Sydney Office
Unit 3, 104 Anglesea Street, Bondi NSW
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