News, Guides & Insights

The Future of Managed IT Services: The SaaS to AI Paradigm Shift

The future of managed IT services is no longer maintaining software. It is deploying, governing, and running AI agents inside the systems a business depends on…

Best Penetration Testing Companies in Australia: Who Does What in 2026

Search for the best penetration testing companies in Australia and you will find a dozen rankings, most of them written by the company that ranked itself first…

The Essential Eight is 126 of the ISM’s 1,143 controls

This week we pulled the September 2026 Information Security Manual apart, control by control, using the ASD’s own machine-readable data. Two numbers stood out…

N-able N-central attacks: is your IT provider the way in?

The ACSC is warning of active exploitation of N-able N-central in Australia. Here’s why an RMM breach is worse than a normal breach, and the six questions to ask your IT...

GPT-6 Astra finds zero-days on its own. Here’s what it means

OpenAI’s GPT-6 Astra can find and exploit unknown security flaws without human guidance, and it’s rolling out now. What machine-speed offence means for your business...

Best IT support companies in Brisbane: how to choose in 2026

Hundreds of IT companies serve Brisbane. This guide is a straight framework for evaluating any IT support company: what to look for, what to avoid, and how to compare providers in...

Privacy Act controller and processor rules: is your MSP ready?

On 31 August 2026 the Attorney-General’s Department released the exposure draft of the Privacy Amendment (Personal Data Protection) Bill 2026, a package of roughly 40 proposed...

Best AI Consulting Companies in Australia: Who Does What in 2026

The Australian AI consulting market mapped by tier: enterprise consultancies, mid-market specialists, boutiques with published pricing, and MSP-delivered managed AI. Every...

How Much Does a Penetration Test Cost in Australia? The 2026 Guide

Penetration testing cost in Australia typically runs between $5,000 and $40,000, with complex or adversary-led engagements going well beyond that. That range is wide because...

IT support response times: what a real SLA looks like in 2026

A real IT support SLA defines both response time and resolution target for each priority level, in writing, with consequences for missing them. A typical 2026 benchmark…

ASD’s new AI guidance is your first look at life after the Essential Eight

The ACSC’s Opportunities for AI in cyber defence guidance is organised around the ISM’s six functions, not the eight controls. Read it as a preview of the Essentials...

What does managed IT support actually include? The 2026 inclusion checklist

A complete managed IT support agreement includes unlimited helpdesk, proactive monitoring and patching, endpoint security, email security, backup with tested recovery, Microsoft...