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News, Guides & Insights

News, Guides & Insights / News, Guides & Insights

Analysis and opinion on the technology shifts reshaping Australian business.

From the team running IT, cybersecurity, and AI for 100+ Australian organisations.

All AI & Automation Cybersecurity & Compliance Epic IT News Managed IT Services Microsoft 365
Greg Markowski
May 19, 2026 / Epic IT News

Which Australian MSPs Lead on AI Governance in 2026?

Most Australian businesses are already using AI. Few are governing it. Six criteria that define genuine AI expertise in an Australian MSP, and how the market shapes up against...
Greg Markowski
May 18, 2026 / Managed IT Services

Microsoft 365 packaging changes June 2026: what AU SMBs actually need to know

Microsoft is making two separate changes to 365 in 2026: packaging changes in June, then price rises in July. The packaging shift is the one that will quietly pull features out of...
Moe Chizari
May 14, 2026 / AI & Automation

Every AI agent vendor has a case study. Here is what they leave out.

Klarna saved $60M with an AI agent, then reversed course. Every AI agent case study leaves something out. Here is what, and what it means for Australian mid-market businesses...
Moe Chizari
May 14, 2026 / AI & Automation

Forward Deployed Engineer: what the label actually means

The Forward Deployed Engineer is the most overused phrase in AI sales decks. Here is what the label actually means, where it came from, and how to tell a real engagement from a...
Moe Chizari
May 13, 2026 / AI & Automation

Your AI strategy is now a compliance strategy. WA goes first.

PRIS commences 1 July 2026. IPP 10 puts automated decision-making inside the act. Why this changes how Australian businesses plan their AI from here, and what the rest of the...
Moe Chizari
May 10, 2026 / AI & Automation

The three questions Australian CEOs should ask their IT partner by Friday

Goldman just stood up a $1.5 billion service company to deploy AI inside operating businesses. Australian mid-market will not be reached. Three questions every CEO should ask...
Moe Chizari
May 4, 2026 / AI & Automation

The AI deals making headlines won’t drive Australian productivity. Here’s what will.

Westpac’s Copilot rollout and Anthropic’s $1B PE deal are real, but they will not deliver AI productivity to the rest of Australia. The diffusion happens at the...
Moe Chizari
Apr 23, 2026 / Epic IT News

Microsoft’s $18 Billion Australian AI Investment: Why It Doesn’t Change Our Advice

Satya Nadella announced A$25 billion for Australia’s AI infrastructure today in Sydney. Here is why our advice to clients has not changed, and the three questions Perth...
Greg Markowski
Apr 16, 2026 / Cybersecurity & Compliance

Cybersecurity and IT Compliance for Perth Accounting Firms in 2026

Cybersecurity and IT compliance for Perth accounting firms and financial services businesses — APRA CPS 234, Privacy Act obligations, the new AML/CTF expansion from July 2026,...
Greg Markowski
Apr 16, 2026 / Managed IT Services

Managed IT for Perth Mining and Resources Businesses in 2026

Managed IT for Perth mining and resources businesses — remote site connectivity, OT security considerations, SOCI Act obligations, supply chain cybersecurity requirements, and...
Greg Markowski
Apr 15, 2026 / Managed IT Services

IT Support for Perth Construction Companies: What You Actually Need in 2026

What Perth construction and engineering companies need from IT support — project-based access management, site connectivity, BIM file management, subcontractor security, and...
Greg Markowski
Apr 14, 2026 / Cybersecurity & Compliance

IT Compliance Requirements for Perth Healthcare Providers in 2026

IT compliance requirements for Perth healthcare providers in 2026 — Privacy Act obligations, My Health Record requirements, clinical software security, and the cybersecurity...