ICT Consultation

News, Guides & Insights

News, Guides & Insights / News, Guides & Insights

Analysis and opinion on the technology shifts reshaping Australian business.

From the team running IT, cybersecurity, and AI for 100+ Australian organisations.

All AI & Automation Cybersecurity & Compliance Epic IT News Managed IT Services Microsoft 365
Greg Markowski
Sep 21, 2026 / Epic IT News

Simpro AI assistant: ask the live system, then act on the answer

The information is definitely in there. That is what makes it maddening. Every job you have ever run, every quote that went cold…
Greg Markowski
Sep 15, 2026 / Epic IT News

How Much Does AI Consulting Cost in Australia? The 2026 Guide

Almost no Australian AI consultancy publishes pricing. We compiled every rate card that is public, from $3,000 fixed projects to $250,000 enterprise builds, and explain when the...
Greg Markowski
Sep 11, 2026 / Epic IT News

The Future of Managed IT Services: The SaaS to AI Paradigm Shift

The future of managed IT services is no longer maintaining software. It is deploying, governing, and running AI agents inside the systems a business depends on…
Greg Markowski
Sep 11, 2026 / Epic IT News

Best Penetration Testing Companies in Australia: Who Does What in 2026

Search for the best penetration testing companies in Australia and you will find a dozen rankings, most of them written by the company that ranked itself first…
Greg Markowski
Sep 9, 2026 / Epic IT News

The Essential Eight is 126 of the ISM’s 1,143 controls

This week we pulled the September 2026 Information Security Manual apart, control by control, using the ASD’s own machine-readable data. Two numbers stood out…
Greg Markowski
Sep 6, 2026 / Epic IT News

N-able N-central attacks: is your IT provider the way in?

The ACSC is warning of active exploitation of N-able N-central in Australia. Here’s why an RMM breach is worse than a normal breach, and the six questions to ask your IT...
Greg Markowski
Sep 4, 2026 / Epic IT News

GPT-6 Astra finds zero-days on its own. Here’s what it means

OpenAI’s GPT-6 Astra can find and exploit unknown security flaws without human guidance, and it’s rolling out now. What machine-speed offence means for your business...
Greg Markowski
Sep 3, 2026 / Epic IT News

Best IT support companies in Brisbane: how to choose in 2026

Hundreds of IT companies serve Brisbane. This guide is a straight framework for evaluating any IT support company: what to look for, what to avoid, and how to compare providers in...
Greg Markowski
Sep 2, 2026 / Cybersecurity & Compliance

Privacy Act controller and processor rules: is your MSP ready?

On 31 August 2026 the Attorney-General’s Department released the exposure draft of the Privacy Amendment (Personal Data Protection) Bill 2026, a package of roughly 40 proposed...
Greg Markowski
Sep 1, 2026 / Epic IT News

Best AI Consulting Companies in Australia: Who Does What in 2026

The Australian AI consulting market mapped by tier: enterprise consultancies, mid-market specialists, boutiques with published pricing, and MSP-delivered managed AI. Every...
Greg Markowski
Aug 28, 2026 / Epic IT News

How Much Does a Penetration Test Cost in Australia? The 2026 Guide

Penetration testing cost in Australia typically runs between $5,000 and $40,000, with complex or adversary-led engagements going well beyond that. That range is wide because...
Greg Markowski
Aug 16, 2026 / Epic IT News

IT support response times: what a real SLA looks like in 2026

A real IT support SLA defines both response time and resolution target for each priority level, in writing, with consequences for missing them. A typical 2026 benchmark…