Managed IT, mobile site connectivity, cyber security, and project software support for Perth construction firms and engineering consultancies. Twenty-two years on the tools with WA builders, designers, and contractors.
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Epic IT has supported Perth construction firms, engineering consultancies, civil contractors, and trade businesses since 2003. Tier 2 builders, mid-size structural and civil engineering firms, mechanical and electrical consultancies, and trade-based subcontractors across Perth metro and regional WA all run on the same engineering discipline. Our Perth-based team understands what a project deadline actually looks like and what it costs your firm when the network at site office goes down on a pour day.
Construction IT is its own beast. Mobile site offices on patchy 4G. Engineers running large CAD and BIM files between offices. Procore, Aconex, Jobpac, Cheops, INX, Bluebeam Revu, AutoCAD, Revit, and 12d Synergy all need to behave on a Perth office network, a satellite site office, and a phone in a ute. Cyber security threats now include business email compromise on supplier invoices and progress claims. Work Health and Safety obligations under the WHS Act 2020 (WA) add their own data handling expectations. Generic IT support is not built for any of that. We are one of eight industries Epic IT specialises in, and construction is where IT failures stop work in the most direct way.
Our managed IT for Perth construction and engineering firms scales from ten-person consultancies to fifty-plus-seat builders with multiple active sites. We wrap around the project management, document control, finance, and safety systems your firm already runs, and we keep the field connected to the office without the cost of an enterprise telco bill.
Seven service streams that map to how a Perth construction firm or engineering consultancy actually runs in 2026. Each one delivered by our Perth-based team.
Your office staff want fast helpdesk. Your site supervisors want connectivity that does not drop out during a critical pour. Our Perth-based helpdesk answers in 36 seconds, resolves at first call over 80% of the time, and supports both office staff and site teams equally. Onsite engineers come to your Perth office, your project site office, or your fabrication yard when remote support is not enough. Learn more about our managed IT support services.
Construction site offices in metro Perth, the South West, and the Goldfields all need reliable connectivity, and none of them have a fibre run waiting for them. We design and deploy site office connectivity using 4G/5G failover routers, Starlink Business, microwave links, and SD-WAN steering between them. Plant cameras, biometric site sign-on, project management software access, and back-to-office VPN all sit on one designed environment. Failover tested before practical completion, not after.
The systems Perth construction and engineering firms actually run: Procore, Aconex, Jobpac, Cheops, RedTeam, INX, Bluebeam Revu, AutoCAD, Revit, 12d Synergy, Civil 3D, and Synergy. We support the integrations between project management, accounting, and document control so your engineering file revisions match what billing is invoicing. Large file performance, version control on shared drives, and remote access for site teams all work the way the project director needs them to.
Australian construction firms are now a primary target. Business email compromise on supplier payments. Ransomware on project drawings. Invoice fraud through compromised subcontractor emails. Our fully managed cyber security programme applies identity-first controls (MFA, conditional access, EDR), DMARC and inbound email security tuned for invoice fraud, immutable backups for project files and drawings, and tested incident response. Cyber insurance renewals across the Perth construction sector are getting harder. We run the controls that pass the questionnaire.
AI tools are landing fast in design, document review, safety reporting, and tender response. Epic IT deploys Anthropic Claude as a fully managed AI platform connected to your project management, document control, and Microsoft 365 inside your security boundary. Our AI governance framework covers project-level access controls, audit logging, and clear policies on how AI interacts with commercial-in-confidence project information. Built for engineering practice, not retrofitted from generic consumer AI.
Construction firm IT projects run around the project pipeline, not against it. M365 tenant migrations during quieter weeks. Practice management or ERP changes between major project handovers. Network rebuilds during shutdown. Site office IT scoped and built ahead of mobilisation, not after the gang has arrived. Our project managers work to your project director’s calendar. Read more about our IT project management approach.
Phishing campaigns targeting Perth builders and engineers reference real supplier invoices, real progress claims, and real subbie payment runs. Generic awareness training does not catch them. Our program runs scenarios shaped around actual lure patterns used against Australian construction firms, with role-specific content for project managers, site supervisors, estimators, and accounts staff. Compliance tracking and phishing simulation included. Read more about our cyber security awareness training approach.
A modern Perth construction or engineering IT footprint covers seven things: a Perth-based helpdesk that understands site and office workflows, mobile site office connectivity using 4G/5G failover, Starlink Business, and SD-WAN, project software and CAD/BIM support (Procore, Aconex, Jobpac, Bluebeam, AutoCAD, Revit, 12d Synergy), identity-first cyber security tuned for invoice fraud and BEC, AI governance for AI tools touching commercial-in-confidence project information, IT project delivery shaped around the construction pipeline, and cyber awareness training using real construction lure patterns.
Yes. Working experience covers Procore, Aconex, Jobpac, Cheops, RedTeam, INX, Bluebeam Revu, AutoCAD, Revit, Civil 3D, 12d Synergy, and the Microsoft 365 stack that supports them. Services include workstation specification for large CAD and BIM files, version control, remote access for site teams, and integrations with project finance and document control.
Site office connectivity is designed using a mix of 4G/5G failover routers, Starlink Business for remote sites with no telco coverage, microwave for high-bandwidth applications between yards and offices, and SD-WAN to steer between them. Plant cameras, biometric site sign-on, project software access, and back-to-office VPN all run on one designed environment, tested before mobilisation rather than after a network outage on a pour day.
Invoice fraud and BEC are now the leading cyber loss class for Australian construction firms. Protection starts with MFA on every email account, conditional access policies that block legacy authentication, DMARC and DKIM properly configured, inbound email security tuned to detect supplier impersonation, payment workflow controls that require out-of-band verification for bank account changes, and tested incident response. We have run the controls through multiple insurance renewal questionnaires for Perth construction firms.
Average call answer is 36 seconds and first call resolution is over 80% across the construction book. Perth-based helpdesk operates standard business hours with after-hours coverage for critical site connectivity, pour day support, and incident response. Senior engineers come onsite to Perth offices, project site offices, and fabrication yards when remote support is not enough. There is no offshore call queue.
Yes. The Free IT and Cyber Security Assessment for Perth construction and engineering firms takes under 30 minutes, is non-invasive, and strictly confidential. We review identities, email security, endpoints, backups, site office connectivity, project software environment, and Microsoft 365 posture, then share quick wins and priorities. There is no obligation. Many firms use the report to fix things with their existing provider, which is also fine.
Further reading: IT infrastructure management guide.
Further reading: email security solutions.
Further reading: cybersecurity best practices for Australian businesses.
At Epic IT, our specialists focus on long-term solutions for your business.
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