Do MSP providers offer network monitoring and management?

Yes, most Managed IT Service Providers (MSPs) offer network monitoring and management as a core part of their service offering. At Epic IT, we provide continuous monitoring and proactive management to ensure that our clients’ networks stay secure, stable, and optimised.

Through the use of advanced monitoring tools, we track key network performance metrics like bandwidth usage, latency, device status, and packet loss in real-time. Continuous oversight allows us to identify potential issues early—often before they impact business operations. Our automated alerting systems notify our technicians immediately when anomalies or potential risks are detected, ensuring a rapid response.

Our skilled team doesn’t just monitor; we manage your network actively. We handle the configuration of network devices such as routers, switches, and firewalls, enforce security protocols, and manage user access and permissions. Our proactive management reduces downtime, strengthens cybersecurity, and helps businesses scale efficiently.

At Epic IT, we believe that strong network monitoring and management is critical to operational success. By partnering with a provider like us, businesses in Perth can enjoy peace of mind knowing their IT infrastructure is being monitored 24/7 and managed by industry experts.

If you want to prevent outages, improve system performance, and protect your organisation from threats, investing in professional network monitoring and management by a MSP is the right move.

To learn more about Epic IT’s Managed IT Services, click here.