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Managed IT Services

Managed IT Services Provider

Our Services / Managed IT Services

Comprehensive Managed IT Services Provider in Perth

Epic IT is a leading Managed IT Services Provider in Perth, specialising in delivering top-quality IT solutions for businesses of all sizes. With our team of skilled professionals and industry expertise, we ensure your IT infrastructure is optimised, secure, and scalable. As a trusted partner, we offer a comprehensive suite of managed IT services tailored to meet your specific requirements.

Why Choose Epic IT as Your Managed IT Services Provider in Perth:

Industry-leading Expertise

With years of experience in the IT industry, Epic IT possesses deep knowledge and understanding of the evolving technology landscape. Our experts stay up-to-date with the latest trends, ensuring we deliver cutting-edge solutions to keep your business ahead of the competition.

Customised IT Solutions

We recognise that every business has unique IT requirements. Our Managed IT Services are fully customizable to suit your specific needs. Whether you need assistance with network security, data backup, cloud solutions, or IT infrastructure management, we have you covered.

Proactive IT Support

At Epic IT, we believe in proactive IT management, not reactive firefighting. Our dedicated team actively monitors your systems round the clock, identifying and addressing potential issues before they impact your operations. We strive to minimise downtime and ensure smooth IT operations for your business.

Enhanced Cyber Security

Cyber threats are a constant concern in today’s digital landscape. As a reliable Managed IT Services Provider, we prioritise the security of your IT infrastructure. Our comprehensive security measures include advanced firewall protection, malware detection, data encryption, and regular security audits to safeguard your valuable data.

Scalable IT Solutions:

As your business grows, so do your IT needs. Our scalable managed IT services can easily adapt to accommodate your expanding requirements. We work closely with you to assess your evolving needs and implement solutions that align with your long-term goals.

Cost-Effective IT Solutions

Managing an in-house IT department can be costly and time-consuming. By outsourcing your IT needs to Epic IT, you gain access to a team of experts at a fraction of the cost. We provide transparent pricing models, ensuring you get maximum value for your investment

Dedicated Customer Support:

At Epic IT, we prioritise customer satisfaction. Our friendly and knowledgeable support team is available to assist you whenever you need it. We offer prompt response times and effective solutions to any IT-related queries or concerns you may have.

Local to Perth

Yes, we are locally based here. So easily accessible and servicing locations all throughout Perth and Western Australia. Our Managed IT Services team can visit your local offices, and service your interstate satellite branches via our field agents.

Great Support Team

Our team has been around since 2005 and takes a very personable approach to IT support and management. We build strong, long lasting relationships with clients serious about their IT management.

For more detailed inclusions of our Managed IT Services, please visit: Managed IT Services Benefits

We group our Managed IT Services in 5 key areas:

To simplify our approach and offerings, we summarise our Managed IT offering into 5 key areas:

1. Managed IT Support.

As a certified Microsoft Gold Partner, our Managed IT Services team is well equipped to offer your employees a high level of Managed IT support.

Our service team has forged fantastic relationships with the thousands of users we support and will take a very personable approach to solving your IT problems.

Click to read more about our Managed IT Support services.

2. Managed Cyber Security

Our broad range of cyber security services can be provided as a one-off service such as security audits, penetration and vulnerability tests (PEN tests) and targeted cyber training services.

Our team also provides ongoing managed IT security services that continuously monitor and manage your IT system, giving you complete peace of mind.

Click to read more about our Managed Cyber Security services.

3. Managed IT Infrastructure.

Complete peace of mind knowing you have a team of IT professionals managing your critical IT infrastructure around the clock.

The remote monitoring and management team is responsible for proactively monitoring our customer’s cloud and on-premise IT infrastructure.

Click to read more about our Managed IT Infrastructure.

4. Managed IT End Points.

A dedicated team to manage your expanding inventory of devices required to run your business productively.

Our services will ensure that your desktop, laptop and mobile devices are monitoring, maintained, and all running optimally and securely.

Click to read more about our Managed IT End Points.

5. Managed Virtual CIO services.

Our CIO (Chief Information Officer) service consists of IT managers, IT strategists, senior technicians and procurement staff who collectively act as your own “Virtual CIO“.

Your Virtual CIO will develop your IT strategy and roadmap to steer your business or organisation towards IT success.

Click to read more about our Managed Virtual CIO services.

Epic IT Managed Services means better service, maximum transparency and inspired leadership. Working together to drive performance and efficiency within your organisation. Which leads to success.

mattHEW, service manager – epic it

Changing your Managed IT Services Provider made easy

Changing your Managed IT services provider is an undertaking that most will put off doing. It is generally perceived as a difficult and time-consuming exercise. Instead, many businesses, will continue to endure an underwhelming service consisting of inefficient IT support, expensive bill shocks and even poor leadership.

If you are currently outsourcing your IT support and are not receiving the service you are paying for then time to make the switch. The good news is our team will take all the heavy lifting away from you. We will ensure that switching IT providers is a seamless, secure and non-disruptive transition.

So let’s have a chat.

Contact us today on 08 9228 2945 to learn more about our managed IT services and how we can help optimise your IT infrastructure.

Have a chat to our team on .. 08 9228 2945

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