Managed IT and cyber security for the firms along St Georges Terrace and the wider city grid, from boutique advisories to 500-seat offices. Our engineers are based in North Perth, about seven minutes away, and the average wait to get one on the phone is 36 seconds.
Trusted & Certified
The Perth CBD runs on St Georges Terrace. The resources giants keep their head offices here, the banks and the national law and accounting firms fill the towers between them, and a long tail of boutique advisories, brokers, engineers and consultancies occupies the floors in between. Elizabeth Quay has pulled corporate tenants toward the river, and ECU’s new city campus beside Yagan Square, opened in February 2026, has added more than ten thousand students and staff to the west end, with the hospitality and services businesses that follow.
CBD firms mostly do not have an IT problem; they have an IT expectations problem. Staff expect the same experience on level 24 as they get at home: instant sign-in, no drop-outs, meetings that start on time. Partners expect documents to be available, confidential and recoverable. Buildings complicate things with shared risers, dated cabling and landlord change windows. Our managed IT services deal with all of it: Microsoft 365 done properly, modern networking, and an engineer about seven minutes away in North Perth when something needs a person on the floor.
Security in the CBD is a board topic now. Professional firms hold privileged client material, deal data and trust accounts, which makes them precisely the targets attackers prefer: valuable information, small security teams. Every client gets Essential Eight alignment, endpoint detection and response, and verified backups through our managed security services, with the evidence trail your insurer and your largest clients increasingly demand to see.
If you want to know where your environment actually stands, book the free 38-point IT audit: five hours of our engineers’ time across infrastructure, security, backups and licensing, and a report in plain English. No obligation, and you keep the report either way.
We support businesses across central Perth, including West Perth, Leederville and Victoria Park. See everywhere we work on our areas we serve page.
Your organisation needs a reliable partner who understands the pace and demands of the CBD.
Supporting Perth organisations since 2006
Quick responses that keep your team moving
Comprehensive cyber protection integrated into our managed services and frameworks.
Technicians available to assist both remotely and on the ground when required.
We deliver stability, speed, and confidence across your entire IT environment.
Your staff speaks directly with local experts who understand CBD businesses and their urgency.
We monitor your network around the clock, ensuring issues are addressed before they create downtime.
Your dedicated advisor helps you budget, plan, and prioritise improvements so you can grow without friction.
Internet, software, hardware, cloud platforms, printers. We take responsibility for it all so you don’t have to.
From compliance-focused industries to high-traffic offices, our team brings layered expertise to every challenge.
If you ever feel our service isn’t meeting expectations, we will make it right or part as friends.
Tools, processes, and expertise that keep your environment secure and efficient.
Managed IT services for a Perth CBD organisation typically means taking full responsibility for your Microsoft 365 and Azure environments, your endpoint fleet, your network and security infrastructure, your compliance posture, and your business continuity. We manage everything under a fixed monthly fee, with reporting and strategic reviews built into the service.
Endpoint, network, email, and cloud security designed to defend your organisation against modern threats.
Guidance that helps you modernise systems, streamline operations, and plan long-term improvements.
Infrastructure work, cloud transitions, hardware rollouts, and system upgrades were delivered cleanly and on schedule.
Secure and scalable Microsoft 365 and Azure environments to support hybrid and mobile workforces.
Responsive IT support for your staff, resolving issues quickly and keeping your operations running smoothly.
Strategic sourcing of hardware, software, and licensing so you get the right technology at the right value.
A complete suite of IT solutions for modern CBD organisations.
Reliable, preventative, and responsive IT support for daily operations.
Technology roadmaps, budgeting support, assessments, and planning.
Executive-level IT leadership to guide technology decisions, governance, and long-term strategy.
We deliver IT services in Perth CBD across a broad range of specialised industries.
Secure systems and dependable uptime for firms managing sensitive client information.
Support for design tools, field mobility, and project management platforms.
Strong cyber protection and reliable systems supporting high-compliance industries.
Technology support for complex, remote, and high-intensity operations.
Cost-conscious, secure technology solutions for mission-driven organisations.
You receive consistent performance, less downtime, and a team dedicated to supporting your growth. With specialists across helpdesk, security, cloud, and infrastructure, your issues are handled quickly and accurately. Expect smoother workflows, better security, and IT that supports your goals instead of disrupting them.
We work closely with Microsoft, HP, Lenovo, Cisco, WatchGuard, and other trusted vendors to deliver secure and dependable technology solutions.
We’ve been very impressed with Epic IT's incredible service and support for the past few years. Overall, our experience has been excellent, and we feel confident knowing our IT systems are in such capable hands. We highly recommend Epic IT!
Epic IT has always been thorough and consistent. They provide managed IT services for Starick Services Inc. from account management and purchases to service and support. Great customer service at all times, so important for a service like ours that is 24/7 and needs reliable and accessible IT support.
Book your free 38-point IT audit: five hours, a clear report, no pressure.
If you are not satisfied within your first 90 days, we will refund your onboarding fee and pay you $5,000.
We support organisations across Western Australia through technology, time, and community involvement.
Office hours
Monday-Friday 7.00 AM – 5.30 PM
After-hours support available based on MSA
Let’s talk today. Your first consultation is free.
Everything needed to run your technology day to day: helpdesk for your staff, monitoring and patching of every device and server, Microsoft 365 management, verified backups, and security built in rather than bolted on. We’ve operated since 2003 and are ISO 27001 certified, so the service is structured and documented, with a dedicated account manager and quarterly strategy reviews instead of ad-hoc break-fix.
Most businesses in our range (20 to 500 seats) pay a fixed monthly fee per user, typically between $100 and $250 depending on how much security, compliance and after-hours coverage you need. Co-managed arrangements cost less. We quote a fixed price after the free 38-point audit, so you know exactly what you’re paying before you commit.
Our average call answer time is 36 seconds, and most issues are resolved remotely on the spot during business hours. Anything that needs hands on hardware, we’re about seven minutes away in North Perth and in the CBD most days. After-hours support is available under your service agreement.
Yes. Remote support fixes most things fastest, but network builds, hardware swaps, Wi-Fi surveys and office moves are done on site. Our North Perth office is about seven minutes from the Terrace, so a CBD site visit is a quick drive rather than a scheduled expedition, and we work within building access and change windows.
Yes, transitions are a core skill. We document your environment before changing anything, run the old and new arrangements in parallel where it matters, and schedule cutovers outside business hours. Most firms notice the difference as fewer interruptions, not more. The 90-day guarantee applies from day one: if we are not delivering, you walk away and we refund the onboarding fee plus $5,000.
Security is part of the core service, not an add-on. Every client gets Essential Eight alignment, endpoint detection and response, monitored backups and staff awareness training. If you need to demonstrate compliance to a customer, insurer or government buyer, we produce the evidence.
Yes, we specialise in co-managed IT. Your internal team keeps the day-to-day knowledge; we add 35+ specialists, enterprise tooling and after-hours depth. You choose where the line sits, and we document it.
