Managed Security Services Perth

Your staff clicked a phishing link last month and nobody noticed. Your M365 permissions have not been reviewed since onboarding. Your cyber insurance renewal just asked about Essential Eight and you do not have a clear answer. That is the reality for most Perth businesses — and it is exactly where we start. Over 100 businesses trust Epic IT to fix this. We answer in 36 seconds, resolve 90% of tickets within the hour, and protect your systems around the clock.

Epic IT team and office

Perth's trusted managed security services provider since 2003 built for Perth businesses

Cyber threats are constant, and the cost of getting it wrong keeps rising. For over 22 years, Epic IT has delivered managed security services that keep Perth businesses protected without slowing them down. With the Privacy Act 2026 enforcement and mandatory ransomware reporting now in effect, the baseline keeps rising — and we keep our clients ahead of it.

Our managed cyber security covers your Microsoft 365 environment, endpoints, and infrastructure. From SMB1001 compliance to Essential Eight implementation, we build layered protection that matches your risk profile.

Calls are picked up in under 36 seconds, 90% of tickets are resolved within the hour, and every step is handled by a Perth-based team that understands your business.

Perth's trusted managed security services provider since 2003

Most cybersecurity providers sell you a stack of tools and call it protection. When something actually goes wrong — a compromised account at 2am, a ransomware notification, a breach disclosure deadline — you find out whether your provider is a product reseller or a security partner. We have been the 2am phone call for Perth businesses since 2003.

Backed by a $7K cybersecurity and AI readiness review, a 38-point IT infrastructure audit worth $1K, and flexible contracts that keep you in control, you get a partner who puts your business first.

We go beyond monitoring. Our team delivers penetration testing to find vulnerabilities before attackers do, security awareness training to strengthen your staff, and endpoint detection and response to stop threats in real time.

Epic IT team and office
Epic IT team and office

Proven cyber defence for Perth businesses

Our team has spent more than two decades building secure, reliable environments for Perth businesses. With over 100 clients and a 98% retention rate, the results speak for themselves. Read our Essential 8 Compliance Guide and Essential Eight vs SMB1001 comparison to see how we approach framework implementation. For defence industry requirements, read our DISP accreditation guide, and for international certification see our ISO 27001 guide.

Whether it’s implementing Further Five controls for advanced protection, managing access management to prevent unauthorised entry, or delivering rapid incident response, Epic IT combines deep technical expertise with a commitment to keeping your operations safe.

Threats don’t wait, and neither do we. Your call is picked up in under 36 seconds, and your issue is prioritised by engineers who understand what’s at stake.

Epic IT team and office

How Epic IT does things differently

We’re not just another MSP selling a cookie-cutter package. With us, your calls are answered by experts and your threats are stopped fast. We are also the only Perth MSSP with a dedicated AI governance practice built on top of the cybersecurity foundation — because M365 governance alone is not enough.

Talk to an expert today

Still relying on slow support to keep you secure? We deliver 36-second call answers, 60-minute ticket resolution, and scalable cyber defence for teams of 20–500.

Frequently asked questions

We have an incident response procedure that activates within minutes, not hours. Your dedicated engineer leads the response — containment, investigation, remediation, and communication. We handle the mandatory ransomware reporting obligations, coordinate with your cyber insurer, and produce the forensic report. Most importantly, we are the ones picking up the phone at 2am, not an overseas call centre reading a script.

Yes — this is one of the most common reasons businesses call us. We assess your current posture against Essential Eight, implement the controls your insurer requires, and provide the documentation they need to see. Read our Essential Eight vs SMB1001 comparison to understand which framework fits your compliance profile, or see the full E8 compliance guide.

Defender is a good tool, but it is one layer. Who is monitoring the alerts it generates? Who is investigating when it flags something suspicious? Who is reviewing your M365 permissions, patching your endpoints, and testing your backups? A tool without an operator is a dashboard nobody looks at. We manage Defender as part of a layered security posture — it is the endpoint piece, not the whole picture.

Managed IT with cybersecurity ranges from $180–360 per user/month depending on the compliance framework required (Essential Eight, SMB1001, or both). That includes endpoint protection, security monitoring, patching, quarterly governance reviews, and incident response. No surprise bills. Read our pricing guide for the full breakdown.

The Privacy Act 2026 raised the bar on data protection, breach notification, and accountability. If your business holds personal information — and almost every business does — your cybersecurity posture is now a compliance requirement, not a nice-to-have. For WA businesses with government exposure, the PRIS Act adds automated decision-making obligations from 1 July 2026.

Cybersecurity is the foundation, but AI tools introduce new risks that traditional security does not cover — shadow AI, data leakage through chatbots, ungoverned Copilot permissions. That is why we built a dedicated AI governance practice on top of the cybersecurity baseline. We are the only Perth MSSP that offers both. Read about why M365 governance alone is not enough.