Your managed service provider handles your most critical systems. That makes MSP risk management essential. Epic IT applies the same security rigour to our own operations that we deliver to our clients.
Certified operations
Secure operations centre
Years operating
Client retention rate
Proactive IT risk reduction from a trusted local managed service provider
In today’s environment, downtime, data breaches, and system failures are more than just headaches — they’re costly business risks. At Epic IT, our MSP Risk Management approach ensures Perth businesses stay protected with proactive monitoring, intelligent prevention, and strategic support.
We go beyond break-fix. Our risk management process identifies vulnerabilities across your people, systems, and policies — then works to close the gaps before they become incidents.
Our internal security management system is independently audited annually. We practice what we preach.
Our engineers access your systems through monitored, time-limited sessions with MFA and audit logging. No standing access.
Documented incident response procedures, tested regularly, with clear communication protocols and escalation paths.
We vet our own technology partners and vendors to the same standards we apply to client environments.
Ask for their ISO 27001 certificate. Epic IT is certified and audited annually. We also provide transparency reports and can walk you through our security controls.
Our incident response plan includes client notification, containment, investigation, and remediation. Our ISO 27001 certification requires us to test this regularly.
Yes. We welcome client security reviews and provide documentation of our controls, certifications, and audit results on request.