Managed IT services, cyber security, and AI for Sydney businesses

24/7 IT support, cybersecurity, and cloud solutions from our Bondi office. Serving CBD, North Sydney, Parramatta, and greater Sydney. Built for teams of 40+ who need a trusted technology partner.

IT support Osborne Park that secures systems, streamlines workflows, and powers sustainable business growth

Recognised as the best

Meets every business standard that matters.

Microsoft Solutions Partner - Modern Work
Microsoft Solutions - Security
3CX Advanced Certified
PMP
ITIL
WHS Foundation
CRN Fast50 2018
CRN Fast50 2024
Epic IT team members at work

For over 20 years, we’ve made consistent IT success possible.

Your internal IT team is capable. Your current provider is responsive. And yet, there’s always a “but.”

 

Since 2003, Epic IT has been headquartered in Perth with a growing national footprint — including a dedicated Sydney presence in Bondi. Our team of 35+ professionals delivers enterprise-grade managed IT, cybersecurity, and cloud solutions to businesses across Greater Sydney.

 

As a Microsoft Solutions Partner (Modern Work & Security) and ISO 27001 certified provider, we bring the same rigour and expertise that earned us CRN Fast50 recognition — directly to Sydney businesses who’ve outgrown one-size-fits-all IT support.

7 reasons to choose Epic IT as your Sydney managed IT service provider

We help Sydney businesses reach their full productive and collaborative potential — backed by over 20 years of experience and a dedicated local team in Bondi.

Calls answered in 36 seconds or less

As a top managed service provider in Sydney, we make sure to answer calls in just 36 seconds or less. Your team directly speaks with an IT expert!

Since 2003, over 100 businesses nationally have chosen us as their managed IT services provider. Our Sydney clients benefit from local onsite support backed by a national 24/7 helpdesk — a true partnership built on trust and consistent results.

Since 2003, over 100 businesses have chosen us as their provider of managed IT services in Sydney, NSW. Your business gets a partner built on trust and results.

Start risk-free with our 90-day satisfaction guarantee

If you’re not satisfied within 90 days, we’ll refund your onboarding fee and pay you $5,000. No questions asked.

Trusted IT solutions Sydney businesses depend on

By managing your business IT strategy, our team will lead your organisation from IT strategic planning, to implementation right through to support.

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Sydney Managed IT Services

Our team provides managed IT services built on leadership. In addition to delivering managed IT support, our Sydney team ensures your technology strategy is proactive, secure, and aligned with your business goals. From 24/7 helpdesk support to onsite visits across the CBD, North Shore, and Inner West — we keep your IT running smoothly.

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IT Consulting & Projects

From planning to execution, we turn complex IT initiatives into smooth, business-ready solutions. Our IT consulting services include virtual CIO and IT strategy, infrastructure projects, and cloud migrations — all tailored to Sydney’s fast-paced business environment.

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Managed Cyber Security Services/MSSP

Leveraging the power of Microsoft 365, our managed cyber security services protect your business from threats. We deliver Essential Eight compliance, SMB1001 certification, endpoint protection, and 24/7 threat detection — all under our ISO 27001 certified framework.

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Setting the standard for managed IT services across Australia

By managing your business IT strategy, our team will lead your organisation from IT strategic planning, to implementation right through to support.

89 Customer Reviews

5 star rating

"We’ve been very impressed with Epic IT's incredible service and support for the past few years. We highly recommend Epic IT!"

Bestwest Care reviewer
Bestwest Care
5 star rating

"Epic IT has always been thorough and consistent. Great customer service at all times."

Lucy reviewer
Lucy
5 star rating

"I highly recommend Epic IT for any small business looking for reliable and responsive IT support."

Suzanne Burke reviewer
Suzanne Burke
5 star rating

"A truly professional MSP. Well run, very organised, customers always come first."

Daniel Linden reviewer
Daniel Linden
5 star rating

"A great team of people, great to deal with and always putting customers first."

Element Align reviewer
Element Align
5 star rating

"Epic IT has been our IT provider for the past 3 years and their service has been second to none."

WHS Foundation HQ reviewer
WHS Foundation HQ

See how our managed IT solutions are transforming Australian businesses

To help you choose the right Sydney IT partner, we’ll show you how we’ve supported businesses and organisations just like yours — from professional services to healthcare and beyond.

Gilmac
Gilmac

Managed Cloud

Managed hybrid cloud on Microsoft 365 and Azure; consolidation of licensing and DR via Microsoft cloud.

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ABS Institute
ABS Institute

Cyber security auditing and essential eight framework compliance

Deployed an array of cyber security solutions to meet ACSC Essential Eight maturity requirements.

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RediMed
RediMed

Cloud Migration, Cyber Security and AI

Full cloud migration to Azure/M365, AVD deployment, security uplift and a custom Azure AI voice-to-text solution.

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Blackburne
Blackburne

Microsoft Azure migration

Consoldation of a large on premise ICT footprint into hybrid cloud infrastructure.

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MGC Civil
MGC Civil

Microsoft SharePoint and managed cyber security

SharePoint implementation plus managed cybersecurity powered by Microsoft 365.

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WANADA
WANADA

Managed Cloud

Transitioning to a more flexible cloud solution in Microsoft Azure and Office 365 for better integration into a larger network.

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Partner 2
Not For Profit Partner 2

Managed Cloud

Transitioning a multi-site organisation from hardware to cloud systems leveraging Microsoft Philanthropies.

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Partner 3
Not For Profit Partner 3

Managed Cloud

Building a cloud solution to satisfy a growing NFP organisation.

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Starick
Starick

Managed Cloud

Simplifying moving office and consolidating hardware by leveraging Microsoft Azure and Office 365.

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Accessability
Accessability

Managed Cloud

Leveraging cloud technologies fully managed in Southwest rural New South Wales.

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For Profit Partner 1
For Profit Partner 1

Managed IT Services

Making that switch from their previous IT provider to Epic IT Managed Services.

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Canon Foods
Canon Foods

Cloud Server and Microsoft Office 365

Managed Microsoft Office 365 and Azure.

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Autobahn – Mechanical & Electrical Services
Autobahn – Mechanical & Electrical Services

Cloud Collaboration and Productivity

Leveraging the power of Microsoft Office 365 for collaboration and productivity.

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Our Sydney IT support comes with more

Aside from consistent IT solutions, here’s what you get when you partner with Epic IT in Sydney.

Free AI & cybersecurity in-depth review

Access to our 38-point IT infrastructure audit

90-day guarantee with an onboarding fee refunded (+$5K)

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