Managed IT and cyber security for the distributors, showrooms and trade businesses along Scarborough Beach Road and the Hutton Street industrial precinct. Our engineers are based in North Perth, ten minutes away, and the average wait to get one on the phone is 36 seconds.
Trusted & Certified
Osborne Park is one of Perth’s hardest-working commercial suburbs. Scarborough Beach Road carries the car yards, showrooms and retail that the suburb is known for; the streets off Hutton Street and King Edward Road hold a dense grid of wholesalers, importers, light manufacturers and trade businesses; and the Main Street strip adds hospitality and professional services. Add the Mitchell Freeway on the doorstep and Glendalough station on the rail line, and you get a suburb where thousands of staff clock on every morning expecting the systems to just work.
That density is exactly why we put our name on this area first. A wholesaler runs on its warehouse network, label printers, and stock system syncing with accounts. A showroom runs on its point of sale and finance applications staying up on a Saturday morning. An engineering office runs on CAD licences, file servers and Microsoft 365 behaving. We run managed IT services for all of them, and being ten minutes away in North Perth means an on-site visit is a quick drive, not a scheduled expedition.
The security story matters here too. Essential Eight alignment, monitored endpoints and verified backups come standard through our managed security services, because the Perth businesses being hit by ransomware right now are not banks. They are 30-seat wholesale and trade companies with a server in the corner that nobody patched.
If you want to know where your environment actually stands, book the free 38-point IT audit: five hours of our engineers’ time across infrastructure, security, backups and licensing, and a report in plain English. No obligation, and you keep the report either way.
We support businesses across Perth’s northern and inner suburbs, including Tuart Hill, Joondanna and Balcatta. See everywhere we work on our areas we serve page.
We deliver results that matter to your business.
Operating since 2003
Across Australia
Client retention
Australia’s fastest-growing MSPs
We simplify your IT, protect your data, and free up your time to focus on what matters.
Get instant and consistent support with our cybersecurity experts, just give us a call. You’ll always speak to someone who knows your business.
We monitor your systems 24/7 to fix issues before they affect your team. Downtime becomes a thing of the past.
Whether you’re a team of 20 or 200, our flexible contracts let you pay only for what you need.
From ransomware to phishing, we keep your business safe. IT, AI, Cybersecurity? Our industry experts will be there with you every step of the way delivering cost effective solutions.
You’ll get a long-term roadmap, not just short-term fixes. Our vCIOs help you plan smarter and spend better.
Our team is full of highly experienced engineers that will make sure you always feel like a priority. We’re here when you need us.
Let’s chat about how we can support your business better.
We make IT simple with automation, strategy, and full coverage, so you can focus on growing your business.
From daily help desk to long-term planning, we’ve got you covered. Our vCIOs align your tech with your goals.
We protect your data and help you meet industry standards. Stay ahead of threats with Essential Eight and SMB1001 frameworks.
We manage your cloud, email, and collaboration tools. Simple, secure access from anywhere.
Whether you have one office or ten, we keep everything connected. Seamless support across locations.
Modern phone systems that just work. We integrate voice with your IT for better communication.
We bring big-business tech to small and mid-sized teams. Our deep bench of talent delivers quality at every level.
We offer a full range of managed IT services in Osborne Park to keep your business secure, productive, and future-ready.
We secure your network, devices, and data from every angle. Stay protected with layered defence and real-time monitoring.
Need a second opinion or a full roadmap? Our consultants guide your business with clarity and confidence.
We lock down your systems with smart, proactive protection. Compliance and peace of mind, built-in.
We understand the specific challenges of your industry and tailor our solutions to meet them.
We help financial firms stay compliant, secure, and efficient. From data protection to uptime, we’ve got your back.
We deliver rugged, reliable IT for mining operations. Stay connected and secure, even in remote locations.
We support schools and training providers with secure, easy-to-use tech. Better learning through better IT.
You’re getting more than IT support; you’re getting time back, peace of mind, and a partner who is in it for the long haul. We support teams from 20 seats to 500 and beyond, and we are just as comfortable working alongside your internal IT in a co-managed arrangement as we are running the whole environment. Strategy-focused, forward-thinking, and built on long-term relationships.
As a Microsoft Solutions Partner for Modern Work and Security, we bring you the latest tools, updates, and support directly from the source. Our team stays current so your systems stay ahead.
We’ve been very impressed with Epic IT's incredible service and support for the past few years. Overall, our experience has been excellent, and we feel confident knowing our IT systems are in such capable hands. We highly recommend Epic IT!
Epic IT has always been thorough and consistent. They provide managed IT services for Starick Services Inc. from account management and purchases to service and support. Great customer service at all times, so important for a service like ours that is 24/7 and needs reliable and accessible IT support.
Call us on 1300 EPIC IT or email [email protected] to book a free 38-point IT audit for your Osborne Park business. Five hours of engineering time, a plain-English report, no obligation.
We stand by our service. If you’re unhappy in the first 90 days, you can walk away. We’ll refund your onboarding fee and pay you $5,000 for the inconvenience. No stress, no strings. Just confidence that we’ll deliver.
We recycle old hardware responsibly and donate usable equipment to local charities and schools. It’s one small way we help build a better future.
Let’s talk today. Fast response, real people, and solutions that work.
Office hours
Monday-Friday 7.00 AM – 5.30 PM
After-hours support available based on MSA
Everything needed to run your technology day to day: helpdesk for your staff, monitoring and patching of every device and server, Microsoft 365 management, verified backups, and security built in rather than bolted on. We’ve operated since 2003 and are ISO 27001 certified, so the service is structured and documented, with a dedicated account manager and quarterly strategy reviews instead of ad-hoc break-fix.
Most businesses in our range (20 to 500 seats) pay a fixed monthly fee per user, typically between $100 and $250 depending on how much security, compliance and after-hours coverage you need. Co-managed arrangements cost less. We quote a fixed price after the free 38-point audit, so you know exactly what you’re paying before you commit.
Our average call answer time is 36 seconds, and most issues are resolved remotely on the spot during business hours. Anything that needs hands on hardware, we’re ten minutes away in North Perth and in Osborne Park most days. After-hours support is available under your service agreement.
Yes. Remote support fixes most things fastest, but network builds, hardware swaps, Wi-Fi surveys and office moves are done on site. Osborne Park is our closest commercial precinct, so same-day visits are usually realistic.
Yes, and it’s work we know well. Warehouses and showrooms need different thinking: rugged devices, Wi-Fi that covers the whole floor, point-of-sale and stock systems that sync with the office, and operational equipment kept on a separate, secured network. We design for the warehouse floor as carefully as for the front office.
Security is part of the core service, not an add-on. Every client gets Essential Eight alignment, endpoint detection and response, monitored backups and staff awareness training. If you need to demonstrate compliance to a customer, insurer or government buyer, we produce the evidence.
Yes, we specialise in co-managed IT. Your internal team keeps the day-to-day knowledge; we add 35+ specialists, enterprise tooling and after-hours depth. You choose where the line sits, and we document it.
Yes. We’re Australia’s first AI-led MSP: we deploy and govern Microsoft Copilot, Claude and ChatGPT for clients, including data protection guardrails so staff can use AI without leaking sensitive information. If AI is on your roadmap, we’ll make it safe and useful rather than a risk.
