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How Can a Managed Service Provider (MSP) Leverage SaaS to Help Your Business Succeed?

By Anthony Dias / Jun 17, 2025 / Managed IT Services

To stay competitive, agile, and secure, many companies are turning to Software as a Service (SaaS)—and partnering with a trusted IT company in Perth like Epic IT can make all the difference.

Whether you’re a small business or a growing enterprise, a Managed Service Provider (MSP) can help you maximise the value of SaaS by aligning it with your goals, improving efficiency, and reducing risk.

What’s SaaS and how can it help?

Software as a Service (SaaS) refers to cloud-based applications that are hosted and managed by a third party—such as Microsoft 365, Google Workspace, Xero, Salesforce, or Zoom. Unlike traditional software that requires local installation, SaaS enables businesses to access applications from anywhere, ensures software is always up to date, allows user licenses to scale as the business grows, and offers flexible, subscription-based pricing. However, without the right guidance and IT support, many organisations struggle to fully leverage these solutions. That’s where a Managed Service Provider (MSP) like Epic IT plays a vital role. That role is to help businesses unlock the full potential of SaaS through strategic implementation and ongoing support.

Learn more about our SaaS Management Services and see how we can tailor a solution for your business.

How an MSP helps your business succeed with SaaS

1. Software as a Service strategy and selection

There are thousands of SaaS products on the market. An MSP helps you:

Choose the right platforms that fit your industry

Avoid redundant or bloated subscriptions

Align technology with your operational needs

With Epic IT’s experience, you’ll only invest in tools that move the needle.

2. Streamlined deployment and integration

SaaS doesn’t work in isolation. You need apps to talk to each other, integrate with your workflows, and fit into your broader tech stack.

As a full-service IT support provider in Perth, Epic IT ensures:

Seamless migration from legacy systems

API integrations and automation

Smooth onboarding for your team

3. Ongoing management and support

SaaS platforms are powerful—but only if they’re managed properly. An MSP provides:

24/7 monitoring and support

User access control and license management

Real-time issue resolution

With Epic IT, your business is always secure, up to date, and performing as expected.

4. Security and compliance

SaaS tools handle sensitive business data—emails, financials, customer records. If not secured, they become a major risk.

An MSP delivers:

Cybersecurity best practices for SaaS usage

Multi-factor authentication and access controls

Compliance alignment with frameworks like the Essential Eight and ISO 27001

If you’re curious about our cybersecurity offerings, you can learn more here.

5. Cost control and reporting

MSPs help you avoid “SaaS sprawl”—where you pay for tools no one uses. Epic IT offers:

SaaS usage audits

Cost-saving recommendations

Consolidation of overlapping tools

Why work with Epic IT for your implementation?

As a leading IT company in Perth, Epic IT brings deep experience in delivering cloud-first, security-focused, and scalable technology solutions. From software procurement to support, we take the stress out of IT so you can focus on running your business.

We don’t just manage your software—we help you use it strategically to drive success.