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Challenge

No unified communication platform, limited ability to collaborate on documents in real time

With a 20-year partnership with Epic IT, Autobahn’s IT environment had grown organically over two decades — and their legacy POP3 email system and fragmented communication tools were creating operational inefficiencies that impacted coordination across the franchise network.

Staff across 19 locations had no unified communication platform, limited ability to collaborate on documents in real time, and email that was tied to individual devices rather than accessible from anywhere. For a franchise operation where consistency and speed of communication are critical, this fragmented approach was holding the business back.

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Solution

Epic IT designed a phased migration to modernise Autobahn's collaboration and communication infrastructure

Epic IT designed a phased migration to modernise Autobahn’s collaboration and communication infrastructure across all 19 franchise locations:

1. POP3 to Microsoft 365 email migration — Migrated the entire franchise from legacy POP3 email to Microsoft 365 Exchange Online, providing cloud-based email accessible from any device

2. Microsoft Teams deployment — Rolled out Microsoft Teams across all locations, creating a unified communication hub for instant messaging, video calls, and file sharing

3. SharePoint document management — Implemented SharePoint Online for centralised document storage, replacing scattered local file shares with a single, searchable library

4. Franchise-wide standardisation — Ensured consistent IT configuration, security policies, and user experience across all 19 sites

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Success

Autobahn now operates on a modern Microsoft 365 platform that connects all 19 locations through a single collaboration ecosystem

Autobahn now operates on a modern Microsoft 365 platform that connects all 19 locations through a single collaboration ecosystem. The migration eliminated the limitations of legacy POP3 email, enabled real-time communication between franchise sites, and gave management centralised visibility across the network. The 20-year partnership with Epic IT continues with ongoing managed IT support across the franchise.

At Epic IT, our specialists focus on long-term solutions for your business.

Our 90-day guarantee is simple: if you’re not satisfied, we’ll refund your onboarding fee and give you $5K. Contact us today!