An IT system audit is a structured, independent review of your technology environment. It covers infrastructure, security controls, backup systems, licensing, user access, and operational processes. The goal is simple: find out what is working, what is not, and where the risks are before they cost you money or downtime.
At Epic IT, our 38-point IT audit goes deeper than a checkbox exercise. Our team manually inspects servers, firewalls, endpoints, cloud configurations, Microsoft 365 tenancies, backup integrity, and access permissions. We look at how your IT actually performs day to day, not just whether the lights are on. Since 2003, we have audited hundreds of Perth businesses across construction, healthcare, legal, and professional services.
Every audit produces a prioritised action plan with clear recommendations, timelines, and cost estimates. We separate quick wins you can act on immediately from longer term projects that need proper scoping through our IT consulting and projects team. If you are unsure where your IT stands, our free IT assessment is a good starting point. For a full deep dive, the 38-point audit is included free for all new managed IT services clients.
We work with Perth SMBs from 20 to 200 staff, serving businesses from Joondalup to Rockingham and across Western Australia. As a Microsoft Solutions Partner and CRN Fast50 company, our team of 30+ specialists brings hands-on experience across cybersecurity, cloud, AI, and core infrastructure. Every audit engagement is backed by our 90-day satisfaction guarantee.
Every IT system audit is tailored to your environment. Depending on scope and objectives, we assess some or all of the following areas across your organisation.
We examine your core infrastructure: servers, switches, wireless access points, and internet connectivity. Our engineers check firmware versions, hardware age, capacity headroom, and whether your on-premise setup still makes sense or if a move to Azure cloud would reduce cost and risk.
For businesses already running hybrid environments, we review how on-premise and cloud components interact, looking for single points of failure and performance bottlenecks that your team may have learned to work around. We also assess network segmentation, VLAN configuration, and whether your wireless infrastructure supports current and future device loads.
We assess how your team uses Microsoft 365 and other productivity tools. Are licenses being used effectively? Is Teams, SharePoint, or OneDrive configured to support secure collaboration, or are staff working around limitations with personal tools?
Our consultants identify gaps between what your tools can do and how your team actually uses them. We check whether data is being stored in the right locations, whether sharing permissions follow least-privilege principles, and whether your team is using unsanctioned tools that create shadow IT risks. The result is a practical roadmap for getting more from your existing investment before spending on new software.
Our security review maps your current posture against recognised frameworks including SMB1001 and the Essential Eight. We check MFA enforcement, conditional access policies, email filtering, endpoint protection, and admin account hygiene.
We identify the gaps that matter most for your industry and compliance requirements, then provide a prioritised security roadmap. Our managed cyber security services can implement and maintain these controls ongoing.
We review your backup configuration, test restore procedures, and measure recovery time objectives (RTO) and recovery point objectives (RPO) against your business requirements. Too many Perth businesses discover their backups do not actually work when they need them most.
Our audit checks backup frequency, retention periods, offsite replication, and whether your disaster recovery plan has been tested within the last 12 months. If it has not, that becomes a priority recommendation. We also verify that backup encryption is in place and that restore procedures are documented, so your team is not relying on a single person who “knows how it works.”
We review your current support arrangements to find inefficiencies that are directly impacting overheads. This includes response time benchmarks, ticket resolution rates, escalation processes, and whether your SLA actually matches what your business needs to stay productive.
If your current IT support is reactive rather than proactive, our audit will quantify what that costs you in downtime and lost productivity. Epic IT answers calls in 36 seconds and resolves tickets within 2 hours on average.
We assess whether your current ICT investment is delivering value. This means reviewing licensing spend (are you paying for licenses nobody uses?), hardware lifecycle costs, support contract terms, and whether your vendor relationships are competitive.
Our audit routinely finds $5,000 to $20,000 per year in wasted licensing, duplicate services, or overprovisioned infrastructure for Perth SMBs. Those savings often fund the improvements we recommend. Your virtual CIO team can then build these findings into a longer term IT strategy that keeps costs predictable as your business grows.
An IT system audit is a structured review of your technology environment covering infrastructure, security, backup systems, licensing, user access, and operational processes. At Epic IT, our 38-point audit checks firewalls, servers, endpoints, cloud configurations, Microsoft 365 tenancies, software licensing, access permissions, and compliance gaps. You receive a prioritised action plan with clear recommendations, timelines, and cost estimates.
Most businesses benefit from an audit when things start to feel unpredictable: recurring IT issues, slow systems, inconsistent security controls, or unclear responsibilities. If you have recently grown, onboarded new staff, shifted to hybrid work, or changed IT providers, it is a smart time to assess your infrastructure. Even stable environments benefit from an annual review to catch risks before they become expensive problems.
For most Perth SMBs with 20 to 200 staff, the full 38-point IT system audit takes around five hours. Our team works in the background while your staff continues operating as usual. We schedule everything to suit your business hours and flag anything that requires a brief system check or login beforehand.
Most providers run automated scans or follow generic templates. Epic IT assigns real specialists, including cybersecurity experts, infrastructure engineers, and cloud architects, who manually inspect your setup. We tailor the audit to your business goals, not just technical standards. You get practical insights on performance, bottlenecks, licensing waste, and security risks. Our 90-day guarantee and $5,000 refund promise back every engagement.
A full audit should be done at least once a year, especially if your business is growing or introducing new systems, tools, or remote users. We also recommend mini audits during major changes like cloud migrations, hardware refreshes, or office relocations. Annual auditing catches configuration drift and compliance gaps before they become costly failures. Read our IT strategy planning page for how audits fit into a broader technology roadmap.
The full 38-point IT system audit is included free for all new Epic IT managed services clients. For standalone audit engagements, pricing depends on the size and complexity of your environment. Contact our team for a quote, or start with our complimentary free IT assessment to get an initial view of your IT posture at no cost.
At Epic IT, our specialists focus on long-term solutions for your business.
Our 90-day guarantee is simple: if you’re not satisfied, we’ll refund your onboarding fee and give you $5K. Contact us today!
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