Our team has been providing Managed IT Services to Real Estate and Property Management customers for over 13 years. During this time, we understand this industry has gone through many ups and downs in
Years in business
Average call answer time
Client retention rate
Google rating
Our team has been providing Managed IT Services to Real Estate and Property Management customers for over 13 years. During this time, we understand this industry has gone through many ups and downs in Perth. As is the nature of the housing and property market in all of Australia. We are one of eight industries Epic IT specialises in.
For this reason, our Managed IT Service agreements have been designed to be very scalable and to adapt to specific support and financial requirements. So whether the market is booming or glooming, our experts in IT consulting for real estate are very flexible and provide the most cost effective Managed IT path.
Epic IT’s Virtual CIO’s and IT leadership team will plan out and execute cost effective, long term IT strategies to ensure your technology roadmap and IT support services are a constant in what can be a very volatile industry.
In delivering these specialised IT solutions for the real estate industry, our team has had many years of experience in popular industry “Line of Business” applications such as MYOB, REST Professional, Strata Master and fileSMART as an example.
Managed IT Services for Real Estate and Property Management industry, focusing on IT Strategy design and leadership, Cybersecurity and effective Managed IT Support.
Our Real Estate and Property Management partners have direct access to our Virtual CIO and IT Strategy consultants.
Via QBR’s (Quarterly Business Reviews) our team will ensure your technology road map is delivering cost effective IT services and solutions to keep your team productive and business profitable.
Learn more about our Virtual CIO Services.
We understand the Real Estate and Property Management industry and how important it is to keep your team secure and productive at all times.
Our support team aims to “never fix the same issue twice” and have implemented specific processes catered to the industry to recognise recurring issues to be resolved at the core, rather than the surface.
Learn more about our Managed IT Support services.
Managing and transmitting customer personal (identifiable) information is common in the Real Estate and Property Management industry.
Our Managed Cybersecurity solutions are fully administered via our local Perth team and dramatically reduce the risk of data breach or cyber attack. Allowing your team to securely carry out their work without the risk of exposing your customers’s confidential information like passports, drivers licences, address details etc.
Learn more about our Managed cyber security services.
Real estate agencies handle tenant data, vendor communications, and transaction records that need careful protection. Epic IT deploys Anthropic Claude as a fully managed AI platform that connects to your CRM, Microsoft 365, and property management systems. Your agents and property managers get AI that works across their actual client data, fully connected and fully governed.
Our AI governance framework covers data classification, access controls, and privacy obligations so tenant and vendor information stays protected. No shadow AI risks, no data leaving your environment without controls. Read our practical guide to AI services for Australian businesses.
Our IT project management teams have a very successful and proven approach to project delivery to the Real Estate and Property Management industry.
Our process ensures zero or very minimal disruption to your operations and team productivity.
Read more about our IT Project Management approach.
Keeping your team highly productive, collaborative and well connected to vital resources is paramount in this sector. The Real Estate and Property Management industry demands your staff to be in many locations on any given day. Wherever this may be, your staff need to remain connected and productive at all times.
With powerful but cost-effective document management, conference and collaborative platforms powered by Microsoft 365, our team has successfully bridged this collaborative gap and helped many of our customers in this industry achieve success.
Read more about our Productivity and Collaborative Solutions.
Epic IT’s cybersecurity training platform is perfect for the Real Estate and Property Management industry. In this sector, Email plays a key role in signing and transmitting customer contracts and agreements. Deals and transactions that are often made without meeting face to face, making your staff a prime target for cyber attack or data breach.
We have a solution that will keep your staff educated and aware of the evolving cyber attack techniques and risks.
Read more about our Cybersecurity Awareness Training approach.
We enjoy providing IT services for real estate and helping these customers align their IT with their business goals. Giving IT services and solutions to help them deliver more collaborative, secure and effective services to their own customers.
We offer a free, no-obligation IT assessment that covers your company’s cyber security posture. It takes less than 30 minutes to complete and is a completely non-invasive and confidential process. Property and finance share data protection obligations. See our finance IT services.
This is your first step in working towards a safer environment where both your team and your customers can operate out from.
Click here to learn more about our free IT and Cyber Security Assessment Service.
We understand that your team is always on the move, from open homes to inspections and tenant requests. We make sure you can access your systems, contacts, and files anytime, anywhere. Our specialists set up secure remote access, integrate your property platforms, and keep everything running smoothly so your agents can focus on closing deals rather than troubleshooting technology. Our real estate IT support is designed around how property professionals actually work.
Absolutely. Most real estate businesses we work with rely on software like PropertyMe, Console, or REST. We do not just make these tools work; we optimise them. Our team ensures your applications are integrated, backed up, and properly secured. If there is a system outage or slowdown, we respond in 15 minutes or you receive a $100 JB Hi-Fi voucher.
Speed and accountability. Our Perth-based team answers your call in 36 seconds or less. You will not get bounced around. You will speak to someone who can help right away. We back our service with a 90-day onboarding refund, plus $5,000 if you are not satisfied. That is how confident we are in the quality of our real estate IT support.
Yes, and it is a big part of what we do. Whether you are opening a new office or planning a digital transformation, our team brings the experience to help you scale securely. You will have access to specialists in cloud migration, cybersecurity, AI readiness, and strategic IT planning. We help property firms grow without outgrowing their technology.
Your data is critical and we treat it that way. From cybersecurity readiness reviews to endpoint protection and advanced email filtering, we make sure your property management systems stay protected. We also run regular audits and track compliance gaps so nothing gets missed. It is how we give Perth real estate firms the confidence to operate without worrying about breaches or data loss.
You get more than just helpdesk support. Our IT solutions for real estate industry clients include cloud migration, secure remote access, VoIP setup, cybersecurity, AI tools, and ongoing system audits. Plus, your team gets 20 minutes of built-in project time per user every month with rollover. We handle everything so you can focus on property, not problems.
Further reading: benefits of cloud computing.
Further reading: mistakes businesses make when choosing an IT provider.
Industries we support
Transformations
Gilmac
Gilmac is a major Western Australian agricultural exporter with over 100 users spread across farm operations, regional offices, and a Perth headquarters.
RediMed
RediMed is a leading occupational healthcare provider operating clinics across Western Australia, Victoria, and Queensland. Managing highly sensitive patient data under strict healthcare compliance requirements, RediMed’s aging on-premise server infrastructure was reaching end of life — creating reliability risks, escalating maintenance costs, and limiting the organisation’s ability to scale across multiple states.
At Epic IT, our specialists focus on long-term solutions for your business.
Our 90-day guarantee is simple: if you’re not satisfied, we’ll refund your onboarding fee and give you $5K. Contact us today!
Call Us
1300 EPIC IT
Email Us
info@epicit.com.au
Perth HQ
HQ – Unit 2, 62 Angove Street North Perth WA
Queensland Office
12 The Cct, Brisbane Airport QLD
Sydney Office
Unit 3, 104 Anglesea Street, Bondi NSW
Want to know more? Find our Privacy Policy and Terms of Use.
