Our team has been providing Managed IT Services for the mining, resources and agriculture industry since our inception in 2006. Built upon seasonal and growth phased business models, we fully understand the “time is money” nature driving this multi-billion dollar industry in Australia. It is also an industry that is extremely vulnerable to cyber attack. As such, our team have developed processes, services and security systems able to both fuel and support the growth and needs of our partners from this sector.
Additionally, our Managed IT Service agreements have been designed to be very scalable and to adapt to specific support and time constraints. So no matter what season or cycle our customers are in, our mining IT services step up to the challenge and keep your businesses moving forward and secure.
In delivering these IT solutions for the mining industry, our team has also had many years of experience in popular industry “Line of Business” applications such as PRONTO, Microsoft Dynamics, Microsoft Project, Microsoft SharePoint, AutoCad.
Managed IT Services for the mining, resources and agriculture industry, focusing on scalability and responsiveness, cyber security and effective managed IT support.
Our Mining, resources and agriculture partners have direct access to our Virtual CIO and IT Strategy consultants.
Via our Quarterly Business Reviews our team will ensure your technology road map is delivering cost effective IT services and solutions to keep your team productive and business profitable.
Learn more about our Virtual CIO Services.
We understand the Mining, resources and agriculture industry and how important it is to keep your team on the job and focused.
Our support team aims to “never fix the same issue twice” and have implemented specific processes catered to the industry to recognise recurring issues to be resolved at the core, rather than the surface.
Learn more about our Managed IT Support services.
The mining, resources and agriculture industry is the very lifeblood of Australia’s economy where our main exports heavily comprise of mineral, metal and agricultural products.
Cyber criminals have plenty to gain by exploiting companies belonging to this industry. Doing so, these actors enact major disruption across global supply chains and steal information for either financial gain or competitive advantage.
Epic IT’s cyber security services and solutions will help reduce the risk of data breach or cyber attack. They will allow your team to operate in a secure and productive environment, dramatically reducing the risk of exposing your sensitive information, disruption to your business or suffering financial loss.
Learn more about our Managed cyber security services.
Since many companies from this industry operate from several geographical locations, it is vital that IT brings all team members together into a secure and collaborative work space.
With powerful but cost-effective document management, conference and collaborative platforms powered by Microsoft 365, our team has successfully bridged this collaborative gap and helped many of our customers achieve success.
Our IT project management teams have a refined approach to project delivery catered to the Mining, resources and agriculture industry and implemented many successful IT projects for our customers.
Read more about our IT Project Management approach.
Epic IT’s cyber security awareness training services are perfect for training vulnerable staff in the mining, resources and agriculture industry. Companies in this industry are prime targets due to their wealth and economic data. Both of which can be exploited and leveraged for financial or commercial gain.
Read more about our Cyber security Awareness Training approach.
IF YOU ARE IN THE Mining, resources and agriculture INDUSTRY AND LOOKING TO HAVE YOUR IT MANAGED more responsively with scalability and security in mind, THEN LETS CHAT
We understand that the mining sector can’t afford slow responses, risky outages, or delays caused by city-based support teams. That’s why our Perth-based technicians are trained to handle the pressures of remote operations, unpredictable network conditions, and round-the-clock uptime.
Every client in mining gets access to over 30 specialists covering cybersecurity, AI, data integration, and infrastructure — not just general support. We also offer a 90-day refund + $5K satisfaction guarantee so you can see how much more responsive and reliable we are compared to your last MSP.
Mining operations aren’t always located within range of standard support. Our IT specialists factor in satellite networks, harsh environments, and mobile workforces when setting up and managing your systems.
With guaranteed 15-minute ticket responses and calls answered in 36 seconds or less, you don’t waste time chasing help. Our specialists know how to support sites running across shift schedules, and we’ll ensure stable connectivity and data syncing between your office and operations.
Absolutely. We start with a 38-point infrastructure audit to map out your current systems, then offer a project roadmap based on your environment.
Whether you’re scaling up remote monitoring, deploying rugged equipment, or integrating AI to reduce downtime, we build the right-fit solutions — nothing off-the-shelf. Your team gets 20 minutes of pooled project time per user (rolled over each month), so improvements and support evolve with your business.
No upfront costs. No wasted time. We can get started without interrupting your operations. You’ll receive a complete onboarding plan, a dedicated team, and no hidden fees. We can even show up onsite and begin fixing immediate problems during your first month — for free.
If you’re not happy within 90 days, we’ll refund your onboarding and pay you $5,000. That’s how confident we are in delivering value to mining and resource companies.
Yes. Many of our clients run hybrid operations across mining, agriculture, and resources. Whether you’re managing remote sensors, cloud-based SCADA platforms, or collaborative workflows between regional teams, we bring deep technical support that adapts to your needs.
We’re not just quick on calls, we help your team work smarter across every site and system. Plus, with specialists in cyber and AI on hand, you’re always covered no matter how your business grows.
Most clients speak to a technician in under 36 seconds. From there, you’ll have a 15-minute ticket response time or we’ll send you a $100 JB Hi-Fi voucher. And if we can’t resolve your issue in under two hours, that voucher is yours too.
With Epic IT, support is more than a phone number, it’s a guarantee backed by a team that’s always ready, no matter where your operations are.
Industries we support
Transformations
ABS Institute
Using The Australian Cyber Security Centre’s (ACSC) Essential Eight Maturity Model as our guide, Epic IT deployed an array of cyber security solutions and services.
Autobahn – Mechanical & Electrical Services
Leveraging the power of Microsoft Office 365 for Collaboration and Productivity.
At Epic IT, our specialists focus on long-term solutions for your business.
Our 90-day guarantee is simple: if you’re not satisfied, we’ll refund your onboarding fee and give you $5K. Contact us today!
Call Us
1300 EPIC IT
Email Us
info@epicit.com.au
Office Address
Unit 2, 62 Angove Street North Perth WA 6006
