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How can an IT Company in Perth help my business?

FAQ’s, tips and insights > Managed IT Services

If you’re a business owner in Perth looking to stay competitive, secure, and productive, partnering with a local IT services company can give you the edge you need. Below are the most common questions businesses ask when considering Managed IT Services in Perth.

1. What does an IT company in Perth actually do for my business?

A local IT company provides comprehensive technology support—from managing your networks and devices to securing your data, assisting users, and ensuring business continuity. This includes:

  • Helpdesk and remote support
  • Network and infrastructure management
  • Cybersecurity services
  • Cloud solutions (e.g. Microsoft 365, Azure)
  • Backup and disaster recovery
  • IT procurement and licensing

2. How can a Perth-based IT support provider improve my business efficiency?

By proactively monitoring your systems and resolving issues before they impact your team, an MSP ensures minimal downtime and smooth operations. They streamline workflows, automate tasks, and ensure that your technology keeps up with your business goals.

3. Why choose a local IT company in Perth over a national provider?

Local IT companies offer faster on-site support, a better understanding of WA-specific compliance (e.g. Department of Education, health sector), and personalised service. You’re not just another ticket number—you get tailored support from a team that knows your business environment and time zone.

4. Can an IT company in Perth help with cybersecurity?

Some IT companies in Perth may also offer Cyber Security offerings. For example here at Epic IT our offerings include:

  • Firewall and antivirus management
  • Endpoint detection and response (EDR)
  • Staff cybersecurity awareness training
  • Compliance with the Essential Eight or ISO 27001
  • 24/7 monitoring and breach response

5. Will a Perth IT company support remote and hybrid work?

Absolutely. MSPs help set up secure remote access, cloud productivity tools (like Microsoft 365, SharePoint, Teams), and VPNs. They also ensure remote devices meet security standards and are regularly patched. Learn more here.

6. How do I know if I need Managed IT Services or just ad-hoc support?

If you’re experiencing frequent IT issues, security concerns, or internal strain managing technology, it’s time to explore Managed Services. A good Perth-based IT provider will assess your needs and recommend a support model that suits your budget and operations.

7. How do I get started with an IT company in Perth?

Start with a no-obligation IT assessment or consultation. Many providers—including Epic IT — we offer a free discovery session to identify gaps, risks, and opportunities in your current IT setup.

Have a chat to our team on .. 08 9228 2945

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