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News, Guides & Insights

News, Guides & Insights / News, Guides & Insights

Expert resources on IT, cybersecurity, and technology strategy for Perth businesses.

Practical guides, industry insights, and actionable advice on managed IT services, cybersecurity frameworks, Microsoft 365 security, IT budgeting, and business technology — written for Perth business owners and decision-makers.

All AI & Automation Cyber Security Cybersecurity & Compliance Epic IT News Managed IT Services Microsoft 365
Greg Markowski
Feb 12, 2026 / AI & Automation

AI Services for Australian Businesses: A Practical Guide

A practical guide to managed AI services for Australian businesses. Covers three service tiers — AI Governance, Managed AI, and Custom AI Development — along with security...
Greg Markowski
Feb 7, 2026 / AI & Automation

Why a Microsoft Partner Chose Claude Over Copilot: What It Means for Your Business

Epic IT is a Microsoft Solutions Partner — and we chose Claude over Copilot as our enterprise AI platform. Learn why data privacy, security architecture, and shadow AI made the...
Greg Markowski
Feb 7, 2026 / AI & Automation

AI Governance in Australia: What Every Business Needs to Know Before Regulation Arrives

Australia’s AI governance framework is coming. Businesses that wait for legislation will scramble. Here’s what the rules look like now and how to get ahead of them.
Greg Markowski
Mar 11, 2025 / AI & Automation

How your Managed IT Services Provider can help your organisation prepare and benefit from Microsoft Co-pilot

Leveraging AI-powered tools like Microsoft Copilot can significantly enhance productivity and efficiency. However, integrating such advanced solutions into your Microsoft 365...
Greg Markowski
Aug 23, 2024 / AI & Automation

How Microsoft Co-pilot Can Boost Business Productivity: Ask Your MSP Today

Staying ahead of the competition requires more than just hard work—it requires smart work. Microsoft Co-pilot, an AI-powered tool integrated into Microsoft 365, is designed to...
Greg Markowski
Jun 7, 2024 / AI & Automation

Artificial Intelligence (AI) improving Service Delivery and Efficiency for Managed IT Service Providers

In today’s fast-paced and service oriented society, Managed IT Service Providers (MSPs) much like Epic IT, face the challenge of delivering top-notch service while...