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For over 25 years, our partner has been empowering people with a disability throughout the Wheatbelt region to reach their life goals.
The not for profit organisation approached Epic IT to help stabilise their email system and review their ICT to reduce support requirements.
Our not for profit partner was experiencing stability issues particularly around their email system. They approached Epic IT for some options with the intention to reduce their overall support requirements given their offices were situated in more rural locations along WA’s wheatbelt. The organisation required a cost effective system that would prove reliable and easy to maintain.
Epic IT recommended a move to Microsoft Office 365 to leverage Exchange Online and SharePoint file sharing.
Epic IT immediately recommended our partner make the move to Microsoft Office 365 which would stabilise their email and reduce support requirements. Their email data would synchronise across multiple devices and computers giving access from anywhere, from any device. As an eligible not-for-profit organisation, our partner was able to leverage Microsoft Office 365 licensing delivering a cloud email solution in Exchange Online. Leveraging the same licensing, our teams was able to implement a cloud based file sharing and collaboration service in SharePoint Online. Taking advantage of Microsoft Philanthropies, the entire solution was delivered at zero monthly costs. Epic IT complemented this solution with a managed services agreement (MSA) to provide ongoing proactive services and support.
Our not for profit partner now has a very reliable email system that requires little to no support along with a powerful cloud file sharing service
Since moving to Microsoft Office 365, our partner has practically experienced no issues with their email platform while also leveraging the power of SharePoint online. As the system is extremely reliable, support costs are low and productivity is high. All users across the distributed rural locations, are now sharing and collaborating information and email via cloud with no costly hardware onsite to maintain.
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