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Accessability WA
Managed Cloud
Accessability WA

Accessability

For over 25 years, Accessability has been empowering people with a disability in the Wheatbelt region to reach their life goals.

With a team of dedicated staff and volunteers, Accessability promotes independent living for people with a disability. By working one-on-one with clients we provide a wide range of supports to promote their wellbeing and choice. We help them take control of their lives.

Services Provided
- 01 -

Challenge

Accessability approached Epic IT to help stabilise their email system and review their ICT to reduce support requirements.

Accessability were experiencing stability issues particularly around their email system. They approached Epic IT for some options with the intention to reduce their overall support requirements given their offices were situated in more rural locations along WA’s wheatbelt. Accessability required a cost effective system that would prove reliable and easy to maintain.

- 02 -

Solution

Epic IT recommended a move to Microsoft Office 365 to leverage Exchange Online and SharePoint file sharing.

Epic IT immediately recommended Accessability make the move to Microsoft Office 365 which would stabilise their email and reduce support requirements. Their email data would synchronise across multiple devices and computers giving access from anywhere from any device. As an eligible not-for-profit organisation, Accessability was able to leverage Microsoft Office 365 licensing delivering a cloud email solution in Exchange Online. Using the same licensing, we were able to implement a cloud based file sharing and collaboration service in SharePoint Online. Leveraging Microsoft Philanthropies, the entire solution was delivered at zero monthly costs. Epic IT complemented this solution with a managed services agreement (MSA) to provide ongoing proactive services and support.

Accessability WA
- 03 -

Success

Accessability now have a very reliable email system that requires little to no support along with a powerful cloud file sharing service

Since moving to Microsoft Office 365, Accessability have practically experienced no issues with their email platform while also leveraging the power of SharePoint online. As the system is extremely reliable, support costs are low and productivity is high. All users across the distributed rural locations, are now sharing and collaborating information and email via cloud with no costly hardware onsite to maintain.

"Accessability are very happy with the Microsoft Office 365 solution Epic IT migrated us onto in 2018. Our email issues went away overnight and all our document storage is now cloud based. We have also been very happy with the day to day service provided by the Epic IT team who are always responsive and helpful, getting things fixed in a timely manner."

- Graeme Mason, Chief Executive Officer

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