Over 100 Perth businesses trust Epic IT for fast, reliable managed IT services. We answer calls in 36 seconds, resolve 90% of tickets within the hour, and keep your systems running so you can focus on running your business. As a Microsoft Solutions Partner for Security and Modern Work, ISO 27001 certified, and four-time CRN Fast50 recognised firm, we bring enterprise-grade capability to Perth SMBs with 20 to 500 users.
Most providers leave you with slow responses, poor communication, and downtime that affects your bottom line. You deserve better and that’s exactly what we deliver at Epic IT.
For over 22 years, we have been keeping Perth businesses running without the constant worry of downtime or delays. Our managed IT services give you a team that is fast to respond, easy to reach, and dedicated to understanding your business — not just your technology.
We manage everything from day-to-day helpdesk support and Microsoft 365 administration to managed cybersecurity, AI governance, and strategic IT advisory. Every client gets a dedicated account manager, a named team of engineers who know their environment, and quarterly business reviews where we report on performance and plan ahead.
Our team of 35+ professionals operates from three offices — Perth HQ in North Perth, plus Sydney and Brisbane — giving us the depth to support multi-site and national operations without losing the local accountability Perth businesses expect. We are not a franchise, not a reseller, and not a generalist IT shop. Managed IT services is what we do.
At Epic IT, we design and manage systems that work seamlessly across your operations, giving your team the confidence to focus on what matters most. As a Microsoft Solutions Partner, everything we deliver is built on the Microsoft stack — Microsoft 365, Azure, Intune, Defender, and Entra ID — giving you a unified, supportable, and secure platform.
We operate under our own ISO 27001 certified information security management system, so the same rigour we apply to our own operations extends to how we manage yours. Our managed agreements include Essential Eight aligned security controls, proactive patching, endpoint management, and 24/7 monitoring as standard — not as add-ons.
For businesses exploring AI, our AI governance and managed AI services help you adopt AI tools safely and effectively, with proper policies, data handling, and Microsoft integration. We chose Anthropic’s Claude for our own AI operations — ask us why.
Pricing: Our managed IT services are priced per user under a fixed monthly agreement. Perth rates typically range from $120 to $250 per user per month depending on scope, compliance requirements, and environment complexity. No surprise bills. Project work is quoted separately. See our IT budgeting guide for Perth SMBs for detailed benchmarks.
Your business can’t afford hold-ups or hardware headaches. That’s why your managed IT services need to fit your pace, not slow you down.
Proactive, cost-effective IT support tailored to your business. Our Perth team keeps your systems secure, reliable, and ready to scale, with 36-second answer times and a 90-day satisfaction guarantee.
Expert IT leadership without the cost of hiring in-house. Our virtual CIO service guides your technology strategy, budgets, and roadmap, aligned to your business goals.
We simplify IT procurement by sourcing the right hardware, software, and services quickly and at competitive pricing. Our vendor partnerships save you time and money.
Fast, personable IT support, onsite and remote. Our Perth-based helpdesk keeps your staff productive with reliable assistance, backed by 36-second answer times and local engineers who know your environment.
Harness Microsoft Azure to build, deploy, and optimise applications. Our managed cloud services ensure a seamless, secure platform, from virtual machines and databases to full Azure environments.
We migrate and manage Microsoft 365, including Teams, SharePoint, OneDrive, and Copilot. Secure, anywhere access with improved productivity and lower IT overheads.
Running a business with 20 to 500 users? We are ready when you call — answered in 36 seconds or less, every time. Book a free 38-point IT infrastructure audit and we will show you exactly where your environment stands. If you are not satisfied within 90 days of onboarding, we refund your onboarding fee and pay you $5,000. That is our guarantee.
Our managed IT services in Perth include everything from day-to-day helpdesk support to strategic advisory services, endpoint management, and scheduled onsite visits. Each component is designed to help your business run better—with less downtime and more predictability. It’s all handled under one contract, with one clear point of contact.
Reliable managed IT service providers act as an extension of your internal team. We manage your core systems, support your users, maintain your endpoints, and step in where needed—so your internal staff can focus on projects, not helpdesk tickets.
Choosing Perth managed IT services means getting faster response, local technicians, and better communication. You’re not stuck waiting for overseas teams or generic call centres. When something breaks, we fix it—onsite if needed. That’s the local edge.
Managed IT support services cover the essential day-to-day tasks that keep your tech working. That includes helpdesk support, proactive maintenance, patching, updates, user support, and vendor coordination—all with clear SLAs and direct engineer access.
An IT managed service provider in Perth like us offers local knowledge, faster response, and a direct line to support. You’ll get onsite help, personalised service, and a team that understands how WA businesses run—because we’re one, too.
Security is part of how we manage your IT environment. Through endpoint management, patching, and system controls, our managed IT security services make sure your devices are monitored, protected, and up to date—without needing separate providers.
At Epic IT, our specialists focus on long-term solutions for your business.
Our 90-day guarantee is simple: if you’re not satisfied, we’ll refund your onboarding fee and give you $5K. Contact us today!
Call Us
1300 EPIC IT
Email Us
info@epicit.com.au
Perth HQ
HQ – Unit 2, 62 Angove Street North Perth WA
Queensland Office
12 The Cct, Brisbane Airport QLD
Sydney Office
Unit 3, 104 Anglesea Street, Bondi NSW
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