IT support for construction that keeps sites connected, drawings current, and teams moving from head office to field.
Years supporting construction IT
Average call answer time
Client retention rate
Google rating
We deliver solutions in IT support for construction that keep sites connected, drawings current, and teams moving from head office to field. Since 2003, our Perth-based specialists have supported builders, contractors and engineers. Our managed IT services for the construction industry handle remote sites, shifting headcounts and strict safety needs, delivering solutions that protect project data and keep work flowing. We are one of eight industries Epic IT specialises in.
Our agreements flex with project cycles and stay cost effective. Calls are answered in 36 seconds, and we fix root causes to stop repeats. For multi-disciplinary firms, we also provide IT support for engineering that respects technical workflows and documentation standards.
Epic IT’s virtual CIOs and leadership turn technology into an operational edge with clear, budgeted roadmaps across identity, rugged endpoints and secure remote access, supporting margin, safety and schedule.
We secure Microsoft 365 for project collaboration, set sensible permissions and streamline document handling, supporting mobile crews and office teams with dependable IT services for engineering.
IT strategy, cybersecurity, productivity tools, and responsive support built around how construction actually works.
Construction and engineering teams move critical project data every day, including bids, designs, RFIs, site photos, and subcontractor records, making them prime targets for cybercriminals.
With added responsibility for protecting confidential plans, vendor contracts, and worker PII, the sector can become a soft target for ransomware and data breaches.
Epic IT has proven experience deploying layered cybersecurity solutions, practical processes, and hands-on training that fit rugged field and office workflows. We make adoption simple and cost-effective so crews, PMs, and engineers stay protected without slowing delivery.
A clear vision paired with a disciplined IT strategy creates an operational edge for any construction or engineering business. Our VCIO team includes an account manager, a team lead and a senior strategic consultant who meet regularly with project directors, site managers and finance leads.
Through scheduled VCIO discussions and strategy sessions, we align technology to programme delivery, safety and document control, equipping your organisation with the leadership and tools to keep sites productive.
You receive a clear IT roadmap with budget visibility and measurable milestones across identity, rugged endpoints and remote access, backup/BCDR, project collaboration and auditability.
Epic IT’s cybersecurity training platform matches field and office realities. Project managers, engineers, and crews can securely access training from trailers, job sites, or headquarters on laptops, tablets, or phones.
Modules are short, practical, and focused on protecting plans, bids, and client files across changing environments.
Read more about our Cybersecurity Awareness Training approach.
Construction teams generate enormous volumes of project data, from RFIs and drawings to site reports and subcontractor communications. Epic IT deploys Anthropic Claude as a fully managed AI platform that connects directly to your Microsoft 365 environment, project management tools, and document libraries. Your PMs and engineers get AI that understands your actual project data, not a generic chatbot.
We handle AI governance so sensitive bid documents, contract details, and client information stay within your security boundary. Claude works across your connected systems with full audit trails and access controls. Read our practical guide to AI services for Australian businesses.
Projects spread across job sites, trailers, and HQ. IT needs to pull crews, PMs, and engineers into one secure workspace with IT services for construction.
Powered by Microsoft 365, our document management, conferencing, and collaboration close the field-office gap. Your teams share plans, RFIs, and photos in real time and stay aligned.
Our IT project management teams bring a field-tested delivery model for construction and engineering, including managed IT services for engineering that keep work moving. We’ve completed rugged, on-time projects that connect job sites, trailers, and HQ while keeping crews and plans in sync.
Read more about our IT Project Management approach.
We understand construction and engineering and how essential it is to balance robust security with flexible access for site and office teams, the foundation of effective IT support for construction.
We have implemented field-tested processes so our IT Helpdesk can provide secure, dependable remote and onsite support. Crews get quick resolutions that respect safety, documentation standards and tight schedules.
Learn more about our Managed IT Support services.
We enjoy partnering with construction and engineering teams and aligning site technology with clear delivery goals. Our focus is to provide IT support for construction that makes work more collaborative, secure and effective for your crews and office staff.
We offer a free, no obligation IT assessment that reviews your cyber security posture. It takes about 30 minutes, is non-invasive and confidential. We look at identities, email security, endpoints including rugged site devices, backups and Microsoft 365 configuration, then share quick wins and priorities. Similar remote site and mobile workforce challenges apply to mining and resources businesses.
This is your first step towards a safer environment where supervisors, engineers and administrators can work with confidence, and project data stays protected at every stage. Our IT support for construction is practical from day one and scales as your projects grow.
Click here to learn more about our free IT and Cyber Security Assessment Service.
IF YOU ARE IN THE CONSTRUCTION / ENGINEERING INDUSTRY AND LOOKING TO HAVE YOUR IT MANAGED MORE SECURELY AND EFFECTIVELY, THEN LET’S CHAT
Similar remote site and mobile workforce challenges apply to mining and resources businesses. Learn more about our free IT and Cyber Security Assessment Service.
Calls are answered in around 36 seconds, and we target a 15 minute first response for IT support for construction. We fix the issue and then dig into the root cause so it does not come back.
Yes. We set identity and access controls, secure remote connections, and apply practical policies for subcontractors. Work keeps moving while sensitive project data stays protected.
No. We plan the handover around your schedules and milestones. Transfers are zero or near zero downtime with clear communication to site leads and office teams.
We structure Microsoft 365 with sensible permissions, retention, and search so drawings, RFIs, and reports are easy to find and safe to share. Everyone works from the latest version with our managed IT services for construction.
Takes around 30 minutes of your team’s time. We run a remote check covering identities, email security, endpoints including rugged site devices, backups, Microsoft 365 configuration and policies, then send a clear action plan ranked by risk, cost and impact on delivery.
Flexible agreements priced per user. You pay for what you need and scale with bid pipelines, headcount, and site rollouts. The focus is reliable IT support for construction, strong security, and value across the programme.
Further reading: seven mistakes Perth businesses make when choosing an IT provider.
Further reading: cybersecurity best practices for Australian businesses.
At Epic IT, our specialists focus on long-term solutions for your business.
Our 90-day guarantee is simple: if you’re not satisfied, we’ll refund your onboarding fee and give you $5K. Contact us today!
Call Us
1300 EPIC IT
Email Us
info@epicit.com.au
Perth HQ
HQ – Unit 2, 62 Angove Street North Perth WA
Queensland Office
12 The Cct, Brisbane Airport QLD
Sydney Office
Unit 3, 104 Anglesea Street, Bondi NSW
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