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How Does Epic IT Provide IT Support for Remote Mining Sites in WA?

FAQ’s, tips and insights > Managed IT Services

At Epic IT, we specialise in delivering reliable, secure, and scalable remote IT support for mining in WA, helping mining companies operate efficiently—no matter how isolated the location.

1. Remote Connectivity Solutions for Mining Sites

Unstable internet is a productivity killer in remote operations. We deliver fast, secure, and redundant connectivity using:

  • Satellite internet for mining operations
  • Microwave and point-to-point links
  • High-speed 4G/5G LTE networks
  • Inter-site communications and failover planning

These ensure your teams stay connected with HQ, cloud systems, and each other—even hundreds of kilometres from the nearest city.

2. Edge Computing for Low-Latency Data Processing

Mining environments demand real-time data processing for safety, monitoring, and operational control. Epic IT deploys edge computing infrastructure directly on-site to:

  • Minimize data latency and improve decision-making
  • Enable real-time analytics and automation
  • Reduce reliance on slow or intermittent cloud connections

3. Hybrid Cloud for Mining Operations

Our hybrid cloud IT solutions combine on-premise equipment with powerful cloud platforms like Microsoft Azure to:

  • Optimise storage, backup, and data access
  • Support geologically distributed teams
  • Improve redundancy and disaster recovery in remote environments

4. 24/7 Monitoring and Proactive IT Support

Our Perth-based support team provides round-the-clock IT monitoring and remote support for mining operations. With Epic IT, you benefit from:

  • Proactive issue detection and automated alerts
  • Real-time incident response to reduce downtime
  • Ongoing system health checks and reporting
  • Remote helpdesk for staff support

Why Choose Epic IT for Remote Mining Support for mining in WA?

Read more about our mining offerings here.

  • Over a decade of experience supporting WA mining companies
  • Deep understanding of operational technology (OT) and safety-critical systems
  • Secure-by-design network and endpoint architecture
  • Strong partnerships with satellite and cloud providers
Need Some Help?

Our support staff are happy to assist you.

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