As a company delivering the latest innovative solutions and services to our customers, our team is still our biggest point of difference.
Greg
Founding the company back in 2006, Greg has since grown Epic IT into a thriving business but not without the help of his dedicated and hardworking team. With over 15 years’ experience in ICT, Greg is not only ITIL certified but also holds a Diploma in Computer Systems Engineering and a Degree in Computer Science.
Greg these days is a little less “hands on” and has been superseded by a very talented team. A team that clearly share his passion in innovation, service excellence and attention to detail. Instead Greg now focuses more on forging great relationships, partnerships and pursuing business opportunities.
Away from the office, Greg loves spending time with his family in the great outdoors where he can often be found next to, in or on the water. Or he is watching the footy.
""Matt
Matt joined the team in 2013 as a service consultant and has quickly advanced his career at Epic IT. Matt is as focused and hardworking as they come with a strong passion for service delivery. Matt holds numerous Microsoft certifications and is also ITIL Service certified.
These days Matt has moved more into a service management role and is currently the team leader and service coordinator of the group. Since Matt moved into this role, Epic IT has enjoyed an all-time high customer feedback rating which is a testament to his hard work in this area.
As a self-confessed gym junkie and Aussie rules footy fanatic, Matt is very committed to his sports and health which requires a great deal of discipline and dedication. It is this very same attitude Matt brings into the office each day, along with 20kgs of body building supplements.
""Shane
Shane is the senior technical account manager for Epic IT. As he is also very technical, he spends a lot of his time on solution design and RnD putting him in a position where he can always recommend the most optimal solutions for our customers. Shane’s addition to the team brings a wealth of experience and knowledge having helped establish and run a successful Managed Service Provider business in Sydney, NSW.
Shane loves his sports, particularly Basketball and while he spends his up time frequently above the hoop his down time is more reserved for taking trips with his young family to Margaret River to escape IT even if its just for short moment.
""Brett
Brett joined the Epic IT team in 2019, bringing with him a wealth of customer service experience. Starting his IT career in a technical role, he has progressed from “hands on” site work, project and operations management, finally finding his flair in Account Management. Brett is continuously refining his craft by always finding new and better ways to look after our customers, by empowering them with best advice and strategic solutions at their fingertips.
Out of the office, Brett loves to travel and see the world. When he is not exploring jungles in South America, or carving up the slopes in Whistler he can usually be found adventuring around Perth with his young family and his energetic puppy.
Zheng
Zheng joined the VCIO / account management team towards the end of 2021. Having worked previously at another Perth managed IT services company in business development, Zheng brings a wealth of experience and knowledge to the Epic IT team. Drawing on this experience, Zheng delivers VCIO, account management and IT strategy services to our customers and is also playing a key role in helping develop next generation managed IT service offerings. Solutions that will provide more secure and collaborative systems to our customers and help streamline internal Epic IT processes.
Zheng holds a Bachelor of Commerce degree from Curtin University and over 13 years of BDM experience. He loves his sports and fantasy leagues, which resonates well with the rest of the team. In between all of this, he is helping raise a beautiful family and still finds time as an active crypto currency trader.
""Kiahn
TBA
""David
David joined the team in 2015 as an experienced service engineer. Having spent many years in both remote and onsite service desk roles, David brings plenty of knowledge to our team. In recent times David has started wearing multiple hats for Epic IT working within technical sales although you can still catch him on the phone driving a cloud migration or providing calm and collected support.
David is not only as cool as a cucumber when it comes to ICT support, he actually grows his own at home! As a keen citrus and vegetable cultivator you can often find him nurturing his prized possessions in his backyard together with his wife and new born. David is also very passionate about his DC and Marvel. A true superman with many secret talents and interests.
""Natalie
Natalie was brought into the company for her extensive experience working in end user desktop IT hardware and software sales. Natalie’s role involves the end to end procurement lifecycle of quoting, ordering and processing client equipment, subscriptions and software.
Natalie is on the ball with ensuring the business procurement processes are ticking away and purchases are being successfully received by our customers. Natalie is a lover of animals and the outdoors and when not in the office likes to spend her time exercising with her pooch.
""Nikki
Nikki works in Finance and Payroll. She has extensive experiencing in accounting and financial controls for small businesses. Over the years, she has helped Epic IT transform and improve many internal processes and we cannot thank her enough for this.
According to the entire team, Nikki is considered the most important staff member at Epic IT because she pays them. But while Nikki spends a lot of time juggling and managing the finances in the office, she spends a lot more time outside the office juggling and managing her young children and family.
""Kelly
Kelly will be the friendly voice you may find yourself talking to and is here to not only help the team but also assist you with any administration needs or enquiries you may have. Kelly has extensive experience in managing people and complex HR issues.
Outside the office, Kelly makes the most of her opportunity and spends the time with her family. As an appreciator of the great outdoors, she can be frequently found in a caravan exploring our beautiful state of Western Australia.
""Aaron
Having completed multiple degrees and certifications, Aaron is the brains behind a lot of the innovation and integration oozing out of our design engine room at Epic IT. He can integrate into anything and has been driving and directing the development of many of our Microsoft 365 and Azure data security systems. Aaron these days spends less time fixing and more time creating however Aaron is still known to provide top notch support when duty calls.
When not creating things, Aaron likes to remain informed and updated on world events.
""Luke
Joining Epic IT in 2011, Luke’s broad skill set is highly complemented by his advanced networking experience. He is our longest serving staff member and there is nothing Luke cannot accomplish to achieve a secure and reliable network. Luke has also largely been involved in the design and commissioning of our unique cloud infrastructure and integrations, as well as providing general support to all of our clients.
In his spare time Luke loves his photography as it is another thing he very good at. So good, he has had his work published in various magazines. He even took his own photo here.
""Jake
TBA
""Michael
Michael joined the team in early 2017, and hit the ground running with his well-polished customer service and support. He is always very busy on the service desk in between his routine scheduled visits and these days is also heavily involved in projects involving deployments and migrations.
The gun from South Essex is the very professional and extremely friendly voice you will always hear no matter what or who is on fire at the time. Navigating the customer through complex situations, Michael is always in control of the situation.
""Joshua
Having recently graduated from North Metro TAFE completing a Cert IV and Advanced Diploma in Cyber Security, Joshua briefly worked at a private educational college within the IT department before joining the Epic IT front line team.
Joshua is very active in the cyber security community, as a regular volunteer and participant in AISA (Australian Information Security Association) events. Joshua will continue to build his skills and experience in service desk, projects and cyber security while complementing Epic IT’s cyber security services and offerings.
In his spare time Joshua is a very keen magnet fisherman. While this may sound like an uncommon hobby, he definitely doesn’t “walk alone” supporting his beloved premier league side.
""Ancel
Ancel joined our Perth Managed IT Services team half way through 2022, helping support our growing customer portfolio. Since joining Ancel has already received fantastic feedback and glowing reviews from both his peers and customers.
Having finished top of his class at university, Ancel is armed with a double degree in Business Information Technology and Commerce. Ancel is tapping into his studies and prior experience and working towards becoming a Microsoft Azure system administrator for Epic IT. The entire Epic family is excited to watch this talented man progress his career and reach his goals with us.
While Ancel has a proven ability to troubleshoot and help people, he is also very active in sports such as mixed martial arts (MMA) and weightlifting. A perfect way to unwind from a hard day at the office!
""Ben
In 2022, Ben joined our Perth Managed IT Services team to support our growing customer base. Ben has quickly asserted himself as a key cog in our service desk, resolving many service tickets daily, while forging great relationships with our customers. Ben is currently building more experience and knowledge and progressing into project based work.
Having recently completed his Diploma in Information Technology, Ben is leveraging his studies and previous work experiences to further develop his IT support skills and provide our customers with exceptional Managed IT Services.
When the intensity switch is on high, Ben is always in control, very confident and “at home” among colleagues and customers. But during his downtime, he can often be seen quietly devouring a novel or kicking back listening to his favourite tunes. As you can see, Ben is a very active reader, creative writer and appreciator of good music. And like most IT guys, he still finds time to enjoy an online game or two.
""Matthew
TBA
""Max
TBA
""Mark
TBA
""Daniel
TBA
""Shayne
Shayne joined the team in 2022, having gained many years of experience in various technical support roles. One of Shayne’s greatest assets is her strong attention to detail, along with excellent judgement. With these skills, Shayne is currently working in the role of service administration for Epic IT, helping with service ticket management, dispatch, documentation and end user management.
Between work and busy family life, Shayne still finds time to polish her skills, playing guitar and cooking up a storm in the kitchen. As a bright lady with many talents, Shayne has been an important asset to the team from day one. The team is excited to see her continued success and contributions to our ongoing growth.
""Evan
TBA
""Mike
Eric
TBA
""Randall
Randall is our design and marketing creative director and as an experienced contractor running his own very successful consultancy firm, we are extremely lucky to be utilising his professional services at Epic IT for well over 10 years now.
Randall’s extreme professionalism and credentials are only exceeded by his “fro” with the talented designer bringing a wide range of skills in design, animation and social networking. Having worked with the likes of the Microsoft, Nike, Target and the ABC TV network, Randall ensures Epic IT is kept on the forefront of online marketing and technologies. When Randall is not creating things, you’ll find him playing guitar for his newborn son, sampling elegant wines or partaking in exquisite cheese tastings in cities most of us cannot pronounce.
""Have a chat to our team on .. 08 9228 2945
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