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"Fixed fee" unlimited support
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Epic IT will help you take control of your IT expenditure by capping your spend in one simple recurring monthly maintenance fee. We cater for all businesses and requirements. Our custom designed Service Level Agreement (SLA) contracts will allow us to virtualize and cap the expenditure on your entire IT department to stop it from spiralling out of control.
Our fixed fee Service Level Agreement contracts offer:
- Professional, certified and responsive support with guaranteed response times to your support issues.
- Full monitoring and maintenance of your IT infrastructure
- Asset management including software, hardware and licensing
- Hardware and software replacement / upgrade schedules
- Regular meetings with sales managers to help you stream line your IT system.
- Professional consultation and advice from our experienced and certified engineers.
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