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Case Studies

Gilmac Gilmac

Gilmac have a long term association with Epic IT spanning half a decade. The basis of this relationship has been solidly built on a "good old fashion" service that is delivered time in and time out.

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Team Epic

Our staff love their sports, love their coffee and also know a thing about IT

The team comprises of hand picked, dedicated IT professionals that collectively deliver a very impressive skill set. All our staff are professionally trained, certified and well equipped to handle your companies IT infrastructure and data.

Feel free to drop in and meet the team in North Perth before you decide on which ICT provider you want managing your computers and network.

Administration and Management

  • Greg Markowksi

    Greg

    Managing Director

    Founding the company back in 2004, Greg has since grown Epic IT into a thriving business but not without the help of his dedicated team. With over 15 years’ experience in ICT, Greg is not only ITIL certified but also holds a Diploma in Computer Systems Engineering and a Degree in Computer Science. When he is not attached to a computer Greg can be often found down the river with his family or watching the footy.

  • Kelly

    Kelly

    Administration / HR

    Kelly will be the friendly voice you may find yourself talking to and is here to not only help the team but also assist you with any administration needs or enquiries you may have. Kelly spends every spare second she has with her family and as a lover of the great outdoors, she can be frequently found in a tent somewhere in WA.

  • Natalie

    Natalie

    Accounts and Procurement

    Natalie works in Epic IT's Accounts and Procurement department. She ensures the business vitals are ticking away and is the glue that keeps us all together.

  • Leadership and Client Management

  • Luke

    Luke

    Senior Network Engineer / Team Lead

    Joining Epic IT in 2011, Luke’s broad skill set is highly complemented by his advanced networking experience. Arming himself with CISCO appliances, there is nothing Luke cannot accomplish in a network and server environment. Luke has largely been involved in the design and commissioning of our unique cloud infrastructure, as well as providing general support to all of our clients. In his spare time Luke loves his photography and playing with fancy camera equipment.

  • Aaron

    Aaron

    Senior Systems Engineer / Team Lead

    Having completed a double bachelor degree in Computer Science and Commerce, Aaron is one of our primary point of contacts manning our busy service desk and proving high level onsite support. With his calm and collected nature, Aaron is known for being able to provide top quality support in every instance, ensuring that all work gets done efficiently and properly, as well as “keeping his cool” in all situations. In his spare time you will find Aaron surfing at Trigg beach, showing everyone how it’s done.

  • Shane

    Shane

    Senior Technical Account Manager

    Shane brings a wealth of experience and knowledge to the team having helped establish and run a successful Managed Service Provider in Sydney. Shane loves his sports particulary Basketball and frequently spends his down time with his family in Margaret River.

  • Service and Projects

  • Matt

    Matt

    Service Desk / Project Support

    Matthew is heavily involved in our RMM and proactive support services. Matthew is very committed to his Mixed Martial Arts and sports. With his endless stream of West Coast Eagles trivia, Matthew has been heartily welcomed into the team and is helping provide the high standard of support our clients have come to expect.

  • David

    David

    Service Desk / Project Support

    David joined the team in 2015 as an experienced service engineer. David has spent many years in both remote and onsite service desk roles and brings plenty of knowledge to our team. With over 5 years of industry experience, David not only knows his way around a computer but can be frequently found in his garage working on his beloved cars. Please however make sure you dont mention FORD to him.

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    • Service and Dispatch

    • Michael

      Michael

      Dispatch Service Desk / Proactive Support

      Michael joining the team in early 2017, will be one of the first points of contact you will speak to when you require assistance. The man from South Essex is the very professional and extremely friendly voice you will always hear no matter what is on fire at the time.

  • TBA

    Brandon

    Dispatch Service Desk / Proactive Support

    Brandon is our latest addition to the team. With professionalism and wisdom well beyond his years, his calm and collected tones will keep you assured a resolution is on its way.

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    Specialist Support

  • Ivo

    Ivo

    Online Solutions / Specialist Support

    Ivo has worked with Epic IT since 2005 specialising in online projects and roll outs. As a talented software developer, Ivo is involved in many website and content management system integrations. To keep himself stimulated and possibly showcase more of his talents, Ivo also helps out in ICT support projects. Ivo is big into sports, health and general wellbeing. With his 24/7 positive attitude, the team is yet to see Ivo have a bad day as he is never shy of a friendly conversation no matter what is going on.

  • Randall

    Randall

    Online Solutions / Specialist Support

    Randall is our design and marketing creative director and has been with Epic IT for over 10 years. Randall’s credentials are only exceeded by his “fro” with the talented designer bringing a wide range of skills in design, animation and social networking. Having worked with the likes of the ABC network and QuickFlix projects, Randall ensures Epic IT is kept on the forefront of online marketing and technologies. When Randall is not creating things, you might find him sampling elegant wines or partaking in exquisite cheese tastings in cities most of us cannot pronounce.

Contact EPIC IT today. Get in touch »